Field "country" in dropdown disappeared

Al Alistair 6h ago

Hello, the country list has recently disappeared in the text field space, so I'm receiving emails with users selecting "=Your country". I don't recollect how it was before but never anyone would send emails with "Your country" without selecting one. Note that on the front end the list of countries is visible. Thanks.

Max_admin Max_admin 5h ago

Hi Alistair

usually it means the server has clipped the form data when you save it, you can bypass this issue by enabling the "Increase max fields" setting in the ChronoForms8 settings page:

Field

But to verify this is the reason, you can add the countries list again, then save the form, if it gets clipped again then you can enable that setting and try to save again and check if it fixes the clipping issue

Please post what you find

Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
Al Alistair 1h ago

Not sure I understand, how do I add the countries list again if I don't see it? You mean any countries list I find on the web and paste it there? 

Max_admin Max_admin 7m ago

Yes, whatever you had before, because what you had there is already gone I think.

Any other form data missing or just the list of countries ? it has never been reported before that some options are lost, are you sure you do not have Dynamic Options ?

Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
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