We use Chronoform 8
In the “Submit” tab, we have two actions:
- Email to admin
- Email to user
When the form is submitted, the emails are sent twice.One email with empty content to admin, one email with content (filled-in fields) to admin. The same happens with the user.
How is it that an email with no content is sent? There are only the two actions in submit. There are none in Load. Ajax is off.
Thank you for help
Please enable the form debug and test the form again, what do you get in the debug after sending the form ? 4 emails or only 2 ?
Do the empty emails exactly match the correct ones except the content ?
It looks like only two emails are being sent according to the debug.
How can I send you the data? Perhaps also the link to the form? This is sensitive data that I don't want to store here.
Hi loxlay
if the debug shows 2 emails then something else is triggering the extra emails, please start by testing the form in the admin area, use the "Preview" link in the form editor, that will open the form in the admin, does it send 2 or 4 emails when you do that ?
Does this problem occur when you test the demo contact form ?
