Email sending to gmail?

an anijsj 17h ago

Hi Max,

I got into an issue sending an e-mail to my gmail.com-account from CF8. It is very similar to the effect I had with Chronomail (112090/some-issues-with-chronomails)

The response is

"MAIL EXCEPTION: SMTP Error: The following recipients failed: xxxx@gmail.com: authentication required". The mail does howeverarrive with delay and is obviously resent.

I have checked the Joomla mail setting over and over and made a php-script to send email using Joomla send mail setting (smtp server) that works well.The problem seems in the email-action?

Max_admin Max_admin 8h ago

Hi anijsj

Please disable the ChronoMails system plugin under the plugins manager then test the ChronoForms again, does the email get sent fine ?

if it does not then what is the code you have tested and worked ?

Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
an anijsj 2h ago
Answer
1 Likes

Hi Max,Thank you very much for the suggestion to switch off the ChronoMails plugin. Indeed the problem seems to be solved!Specific complication at debugging was that the email is sent from a webhook in response to a payment transaction.

The test php-code I used was to call the Joomla Mailer directly in order to confirm the parameter settings are correct; at first outside ChronoForms, in next instance as a work around as PHP-action within ChronoForms, bypassing the email-action.

regards,John

Max_admin Max_admin 2h ago

Great, I think this solved the problem because ChronoMails traps and modifies all emails before they are sent, so somehow it delays the email in your case, I'm not sure why, but I will test this here and let you know the results.

Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
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