Emailing form results are taking a long time to receive

joegubka915 27 Aug, 2025

When submitting a form to email the responses are taking and long time to receive. And I'm also receiving emails with just "This is a list of form data:", but no fields/results. Is there a setup I'm not formatting correctly, or is this expected behavior?

Screenshot 2025-08-27 144951.png
Max_admin 28 Aug, 2025
Answer

Hi joegubka

Where do you place the Email action ? can you post a screenshot ?

Email delivery time is not something form dependent, it depends on the mail server used on your website and the receiving mail server too, do other emails from your website arrive quicker ?

Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
joegubka915 28 Aug, 2025

Hi Max,

I've located the Email action under Submit and I'm using PHP Mail. I have since tested another component to send emails, and they too are taking a while to receive. Trying to understand why some emails are complete with fields/responses, some with just fields, and some with nothing.

Max_admin 29 Aug, 2025

Test the form few times, does it send any empty emails for any of the tests ? do you get the correct number of emails sent ?

Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
joegubka915 31 Aug, 2025

I just retested and received the fully populated email right away, without another blank email (like it was doing prior). So, it appears to be functioning as expected.

Max_admin 01 Sep, 2025
1 Likes

Great, let us know if the problem arise again.

Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
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