Uninstall of Chrono Analytics Breaks Site

Admiral 8d ago

Hey Max,

just tried to uninstall Chrono Analytics and when I did I got an error and am now getting this on everypage in the backend:

0Failed opening required '/home/*********/public_html/administrator/components/com_chronoanalytics/extension.php' (include_path='.:/opt/alt/php83/usr/share/pear:/opt/alt/php83/usr/share/php:/usr/share/pear:/usr/share/php')

On the front end it says page not found. As such the entire site is Bricked. Can view at vintagetoysoldier.com

I tried deleting the chrono folders in Components and Administrator but no change.

Please advise

Apologize for cross post. Not sure where to post this one

The Admiral

Admiral 8d ago

Ok found it. the issue was in the plugins. According to error log below. However Max, there does seem to be a significant issue with the uninstall package for Chrono Analytics

Admiral

[23-Jul-2025 16:16:20 UTC] PHP Warning:  require_once(/home/*******/public_html/administrator/components/com_chronoanalytics/extension.php): Failed to open stream: No such file or directory in /home/********/public_html/plugins/system/chrono_analytics/chrono_analytics.php on line 11
Admiral 8d ago

Max,

It looks like the issue is after Chrono Analytics installs there is a request to "update" chronoforms Library 8.02. When this is updated everything is fine, however when I try to uninstall Chronoforms 8 the entire site bricks with:

An error has occurred.0Failed opening required '/home/*****/public_html/libraries/chrono_lib/chrono.php' (include_path='.:/opt/alt/php83/usr/share/pear:/opt/alt/php83/usr/share/php:/usr/share/pear:/usr/share/php')

Really need to sort this out. I should not be able to brick my entire website by uninstalling an extension.

Admiral

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