Emails send by form, don't arrive

Emails sent from a ChronoForms form not arriving at external addresses.

Overview

The issue occurs when using the PHP mail function, which may be blocked or unreliable for external delivery.
Switch the Joomla email service to use SMTP instead of PHP mail to ensure reliable email delivery to all recipients.

Answered
ChronoForms v8
pi pimh 16 Jan, 2025

I tried to send an email from my CF8 form (for testing even to a lot of my email adresses). Only the adresses at the same server where my site is hosted will receive the email. No other email box receives the message. 

Test mails send from joomla (that are always send to my local mail server, work fine). CF6 using the same mail addres for sending works fine in sending mails to external servers. So what can be the issue? The mailer states the sending is succesful (even when only one email adres is supplied and that one does not receive a thing). All my settings to make sure it is not marked as SPAM seem okay, and the mail also does not arrive in the spam folder. 

Debugging view does not show anything strange.  

Any thoughts and fixes are welcome. 

Kind regards,Pim

pi pimh 17 Jan, 2025
Answer
1 Likes

I changed my email service of joomla to smtp and now it works. So for anyone experiencing the same, check if you send emails via smtp. Appearently php email service does not work (at least for me).

Kind regards,

Pim

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