We're using a form that includes the File Upload feature. The field functions properly when using the "preview" option in the ChonoForm page builder backend, however, when a user on the front end selects the upload icon or attempts to drag and drop an acceptable file type (pdf) it does not show it has been attached and does not send anything through with the form. Forms are received and logged in the backed, but no one can attach a file with the form. Looking at the log over the past year, we can see that certain users have complained the feature has been failing, while other users over the past year have had success. Our trouble shooting has failed on PC & Mac on a variety of browsers. The strange thing is that it functions when using the preview mode in the backend, but not on the front end.Specifics:Joomla 3.10.12ChronoForms7 v7.0.10Page with for: https://turbinepros.com/careersThe UPLOAD RESUME field is the one failing.
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File Upload Field Failure
The page has a strange javascript error, that is causing the problem, but I'm not sure how to resolve it
did you try installing v8 on the same website and importing your form there ? that would be easier to debug
Thank you Max_Admin.
I thought I read I could not import from V7 to V8. We'll try your recommendation. In the end we have a staging site on Joomla 4 all ready to go. It's taking the client a long time to finalize content. Chronoforms8 functions fine on that site. I have to remedy this problem on Joomla 3 due to their delay.
v8 should also install and work on J3, the only requirement is PHP8
And you can import a v7 form backup in v8, let me know what you find
We cannot update this aged Joomla 3 site to PHP8 due to the fact the theme is Meet Gavern, which is deprecated and does not function on PHP8. We'll come up with a work around and bypass the upload feature. This site should be live in the nest 30 days with Joomla 4 on Gantry/Helium with a fully functional ChronoForms 8. Thank you!
great, at least you can import your existing form quickly when you update Joomla!