Embedded form not submitting

How to fix an embedded ChronoForms form that does not submit.

Overview

The issue is caused by aggressive or conservative website caching interfering with the form's submission process.
Disable or lower the caching settings on your site, or avoid embedding the form in an article by using a dedicated ChronoForms menu item instead.

Answered
ChronoForms v8
Bm Bmi 03 Dec, 2024

I'm on Joomla 5.2.2, Chronoforms 8.

I have a form that will submit successfully if I click on the "Frontend" link in the admin to preview the form, fill out & submit.

In this case the URL is /index.php?option=com_chronoforms8&action=view&chronoform=testform

When I embed the form using the shortcode it is not submitting.

I am on a page with URL /contact and after submitting the form it redirects to /contact?chronoform=testform but doesn't do anything.

How I do get the embedded form to submit correctly? What am I missing / doing wrong?

Note: I'm using the demo contact form for troubleshooting so it's simple.

Thanks! 

Max_admin Max_admin 03 Dec, 2024
1 Likes

do you have cache enable on your website ? if yes then please try to turn it off or lower the setting

Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
Bm Bmi 03 Dec, 2024

Yes that fixed it!  I had it set to Conservative Caching.   Is there a way to enable cache and have the forms submit?

Max_admin Max_admin 03 Dec, 2024
Answer
1 Likes

With aggressive caching the form should not be inside an article, you can use a menu item of type Chronoforms8

Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
Bm Bmi 03 Dec, 2024
1 Likes

OK thanks very much for your help.

cheers.

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