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Chronoforms 7 issues

mayergreenberg259 07 Nov, 2024

I have been having some odd errors with chronoforms 7.

  1. I think the validation I have on a form is causing the submit button in the form to not submit, even if the validation passes. But this error only occurs on some of my company's computers. Does anyone know why?
  2. When a form submits, sometimes it causes a loop somewhere in the server/website that causes the form to submit in a loop every 5 minutes exactly, until the user deletes the browser tab. This occurs even if the user has navigated to another page.

Any help would be appreciated.

Max_admin 07 Nov, 2024
  1. You need to check the browser console, are there any errors when this happens ?
  2. does your form have any loops or does it call any urls using a redirect or CURL ?
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
mayergreenberg259 13 Nov, 2024
  1. The console does not show any errors.
  2. i dont think there are any loops or url calls.

any ideas?

Max_admin 19 Nov, 2024

i think your form setup may be wrong, Joomla has a keep alive plugin which will access the url every 5 minutes to keep the session active, so it may be re-opening the form url, but it should not re submit the form, so I think there is a problem with the form setup

Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
Max_admin 21 Nov, 2024

Can you post a screenshot of the form setup or a form backup ? do not forget to clear any personal info

An alternative also is to install the new v8 and import your v7 form there, because the latest v8 has a v7 importer

Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
Max_admin 04 Dec, 2024

I think problem #2 is caused by the keepalive script which reloads the active page every 5 minutes to keep the session alive, if it can access the form submit then your form submit is accessible directly without submit check, which is a problem, you need to have some security check, a problem which is solved by default in v8

You may adjust the form submit security or import it in v8 and move the items to the correct pages

For the validation issue, I have no idea, I restored the form but it have some permissions check, did you check the browser console for errors ?

Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
mayergreenberg259 05 Dec, 2024

I'd rather not switch to version 8, how can I adjust the form submit security?

The console didn't show any errors. This problem is really stumping me.

Max_admin 05 Dec, 2024

how can I adjust the form submit security?

You need to add a security field to the page with the problem and check the field result in the submit

Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
mayergreenberg259 06 Dec, 2024

You mean recaptcha or the image captcha?

If so, how do I use the image captcha? It shows up on the front end but how do I check that the user clicked to the right choice?

Max_admin 06 Dec, 2024

if you have "Auto check security fields" under the form settings tab already enabled then that's it, did you test this ? try to submit the form without the reCaptcha checked, does it raise an error ?

Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
mayergreenberg259 10 Dec, 2024

I do have 'Auto check security fields" enabled. The form still submits despite not clicking the correct choice. I believe it is also pertinent to mention that my form also ignores other field validation rules - such as required fields. The form submits despite the required fields being entered. Do you know what would have caused this? Can it be some javascript I added to the page?

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