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Problem sending form

caiazzo 16 Oct, 2024

Good morning, I made some slight changes to a working form, but after trying to fill in and send the form the cursor always rotates.Is it possible to get help? Thank you

Max_admin 16 Oct, 2024

Try to open the browser console when the cursor is rotating, do you have any errors there ? what are they ?

Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
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caiazzo 16 Oct, 2024

Unfortunately nothing, I also deleted some descriptions to make the form lighter, but nothing good. Now the cursor rotates continuously even after sending the penultimate page. 🙁

https://www.campinvernonapoli.it/index.php/form/form-iscrizione?view=form

Max_admin 16 Oct, 2024

your form alias has a space ? if yes then can you fix this ?

Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
caiazzo 16 Oct, 2024

Hello and thanks for the help, but I don't understand what you mean by alias? I have always made good forms even though I am not an expert on the subject. I ask you if it is possible to send you the coordinates of the site in question and if you can see the error. Of course, if it's not possible, it doesn't matter. Thank you

Max_admin 16 Oct, 2024
1 Likes

if the form has no private info then you can attach a form backup here, otherwise please send me a message using the contact page and you can attach the form backup after i reply

Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
caiazzo 17 Oct, 2024

Greetings. I'm always sorry. Yesterday evening, after some checks, the form worked perfectly. But this morning, when I connected from another computer to fill out the form, the cursor appeared again and always rotates. Even from my computer, just now? the same problem occurred. I feel like I'm going crazy 🙂

caiazzo 18 Oct, 2024

Help me, pls 🙁

Max_admin 18 Oct, 2024
1 Likes

please disable the AJAX feature on the form, under Settings > Behaviors > interface, does it solve the issue ?

No need for AJAX if it causes issues on your form

Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
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