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Form submission not working

cappleby 29 Dec, 2023
My CFv7 membership form has stopped forwarding to the payment platform. Instead the forwarding action opens
https://secure.efac.org.au/index.php?option=com_chronoforms7&cont=manager&chronoform=efac-membership&gpage=submit
This has only just started happenning.

I have a second form wich has the same submit and action elements but it works fine.

Being the satrt of the year and renewal emails having just gone out this is a critical problem. Any help would be appreciated.

Chris A
Max_admin 29 Dec, 2023
Hi Chris

is it a blank page ?

What payment method do you use ? you may try to enable the form debug and check if there are any clues in debug output

Also you may add a custom code action above and under the payment action and check the output of those, are they processed ?
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
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cappleby 30 Dec, 2023
Payment is done by forwarding to a Westpac Payway site using this URL in a redirect action: https://www.payway.com.au/MakePayment?biller_code=160234&merchant_id=24065336&payment_reference=CBE%20Donation&payment_reference_text=Programme&payment_amount={data:Total}&payment_reference_text_help=
The problem appears to be at the Submit button. Instead of moving to actions it tries to go to the url above. None of the actions before Redirect are being actioned.
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