Chronoforms 8 Data Log not saving form data

How to fix ChronoForms 8 Data Log saving null values.

Overview

The issue occurs due to a bug in the logging function that prevents form field data from being stored.
Install the latest update for ChronoForms 8, which contains a fix for this specific logging problem.

cc ccoulton 09 Aug, 2023

When the form data is saved to the datalog table, the data column is saving null for all the fields.

Here's an example of one of the data rows that was saved:

# id, form_id, user_id, ip, created, data
'6', '1', '2655', '127.0.0.1', '2023-08-09 19:48:27', '{\"10\":null,\"2\":null,\"3\":null}'

Max_admin 09 Aug, 2023

you have 3 fields in your form ? what are their names ?

Do you have the latest update installed ?

You may also take a form backup in the forms manager and upload it somewhere and send me the link here or using the Contact page.

Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.

cc ccoulton 09 Aug, 2023

Yeah, 3 fields. it's a simple form: name, email, message.

Latest update is installed - just installed the component today.

https://www.dropbox.com/scl/fi/n7zwvqslzi96cddpn354b/Silver-Fans-Feedback-Support_09_Aug_2023_16-12-31.cf8bak?rlkey=ca24i6fcuo3d2plcfdqxkbf1y&dl=0

Thanks!

Cain

Max_admin 09 Aug, 2023

Answer

Got it, there is a small bug with the log, are there any other issues you found ?

For this fix a new update is needed, that may be ready in the next 24 hours.

Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.

cc ccoulton 10 Aug, 2023

1 Likes

Legend! Thanks Max.

Max_admin 10 Aug, 2023

new update is ready!🙂

Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.

cc ccoulton 10 Aug, 2023

Great, thanks! I'm getting an installer error when I install the new version. It does install ok, but just throws an error.

JInstaller: :Install: File does not exist [ROOT]\temp\install_64d506d320bbe\admin\libs

I think it's because the admin/libs directory is empty.

Thanks for getting a fix out so quick.

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