ACL check fails

Robby 25 Jul, 2023
Hello,

I am using Joomla 4.3.3 with Chronoform v7. I created an ACL profile which has the setting "Allowed" for a specific user group. I assigned this profile to a form. But if I try to open the form with a user who is assigned to this group, I get the message that I don't have enough permissions to access this ressource. Did I miss something or is this a bug?

Regards,
Steffen
Max_admin 26 Jul, 2023
please post screenshots of your ACL setup
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
Robby 26 Jul, 2023
Assigned groups for user
ACL check fails image 1

ACL Profile
ACL check fails image 2

Form settings
ACL check fails image 3
robinPog 30 Jul, 2023
Hi
I have been having similar problems.
We are using the same ACL for the majority of our forms (which restricts the form to logged in users only) and most people can access the forms with no problems. However we have come across some users who have issues with accessing the forms. We also have just had one user who came access most forms but was refused access to one particular form when trying to open it on an Apple Mac. I then tested his access using a linux PC and the form worked fine. We then tried on a different Apple device and were blocked the first 3 times but then we got access. The user also tried from a different PC and that worked. Now he is able to access the form from his original PC.
To me this looks like a caching issue somewhere on the server as it does not relate to a specific user but a specific device or possibly IP address.

Robin
Max_admin 09 Aug, 2023
Answer
user rbock reported this happened because of "opcache" on his server, but that was on CFv8

The ACL check does not fail, but the cache loads whatever data it has stored
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
You need to login to be able to post a reply.

VPS & Email Hosting 20% discount
hostinger