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validation not ok

eddy.janssens 13 Jun, 2023
After entering the validation key , the message " Validation successfully" appears. But leaving the page and opening again the Chronoform5 page, the message " Your Chronoform installation on www. diealtescheune.be is NOT valdated.
Quid?
Max_admin 14 Jun, 2023
Please install v7 on the same website and try to validate, does the validation work on v7 ?

You do not need to create any forms when testing v7, just test the validation
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
eddy.janssens 15 Jun, 2023
Do I have to install first the module (mod_chronoforms7.zip) and then the Extension (chronoforms_v7.0.10.zip) or only the Module... I have not much experience with this ...

Eddy
Max_admin 15 Jun, 2023
just the extension, then you can validate in the admin area
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
eddy.janssens 15 Jun, 2023
I installed the extension ----> the website does not respond anymore.... I become a white page, in the administration part aswel in the frontend...

Eddy
Max_admin 15 Jun, 2023
This means that you may have an old PHP version, do you have access to your database with phpmyadmin ?

you will need to disable this plugin under the "plugins" table:
chronog3_plg
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
eddy.janssens 15 Jun, 2023
I only see chronog3_extensions, chronog3_acl_profile, chronog3_forms7_datalog and chronog3_user_service_accounts but no chronog3_plg

Eddy
Max_admin 15 Jun, 2023
that will be under #__plugins table, it's a system plugin, and you need to find it's record in the plugins table then set the "enabled" or "state" field to "0"

This will disable the plugin and let you open the website again
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
eddy.janssens 15 Jun, 2023
I can't find it, so I restored a backup from yesterday. The site is up and running again.

Can I conclude that the validation problem chronform5 can not be solved in this configuration ( PHP version 5.6.40 , Joomla 3.10.11)?

Eddy
Max_admin 15 Jun, 2023
is it possible you send me a temporarily admin login on the "Contact" page so I can test this ?
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
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