Forms are working, but emails are not send

benscharft 24 May, 2023
This is the message after submitting the form:

The following From address failed: ben@scharft.nl : MAIL FROM command failed,Only one sender per message, please ,503,SMTP server error: MAIL FROM command failed Detail: Only one sender per message, please SMTP code: 503SMTP server error: MAIL FROM command failed Detail: Only one sender per message, please SMTP code: 503

The following From address failed: kamp@kvwolderwijd.nl : MAIL FROM command failed,Only one sender per message, please ,503,SMTP server error: MAIL FROM command failed Detail: Only one sender per message, please SMTP code: 503SMTP server error: MAIL FROM command failed Detail: Only one sender per message, please SMTP code: 503

What am I doing wrong??
Max_admin 25 May, 2023
1 Likes
it looks like you entered multiple "from" emails ?
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
benscharft 26 May, 2023
Oke, but until 5 weeks ago everything worked: Alle forms, also the old ones, have now the same problem?
I have nothing chanced.

Were can I see if that are "Multiple Form Emails" ?

Gr.
Ben
Max_admin 26 May, 2023
What do you have in the "From" setting of your email ?

If you are using an Email action then you find this in your Email action settings, but if you have a Contact form then the from email is your Joomla from email address
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
benscharft 27 May, 2023
Hi Max,

Oke, I understand that.
But that's not the case: its stil not working after years of really good work: what else could be the problem?

Gr.
Ben
Max_admin 27 May, 2023
maybe your email settings have changed, try to enable the form debugger and show us what does it show
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
benscharft 28 May, 2023
https://kvwolderwijd.nl/index.php?option=com_chronoforms6&chronoform=bbq

For example this form: data is correctly stored in the database, but no mails are send out.

Thismis nthe output of de bugging:

Array
(
    [option] => com_chronoforms6
    [chronoform] => bbq
    [event] => submit
    [text5] => Ben
    [text6] => ben@scharft.nl
    [text7] => 2
    [14jaarenouder] => 0
    [textarea19] => 
    [g-recaptcha-response] => 03AL8dmw8bLH3V3oxgy8Gl9PiIvaWUzYMAD5xPO4P-rvOJ_csT7G9qhVNrqjsFz-jotIsz5tWvv10TyDKSxni0GNioN9MfLuzccsHUrJnwzii_tlBHn08MdtDONK8cKCP7Zn6gKRwlbrPQgNC-aSrOMs0M8oajRu_5HkzRY_oKU6NFZVAlb6-WjZZXsAzZsCHl8on6SrfVDuX87XtqUxCkVHO6g-QLWy86GtYkkgp6iQmERth20Nl-cyfcEBDFHTb7vu-GJsaCUM71wqZAoA60duaVGkEBYJOo2yOJsOl9PMUzTaFNy-gn_San15noT0l_yq3lXQetBgQDKs7Z0HlnBmtRFaQYOnH5Ibh7nNDtKCU8_M9GOuYL-NFtLYyPY187yLOzIMmqbBDwDJhOwlbY_jW1RIz7H7__VFzWKlCqNgc0mgjuM-rU4WtXNVrocnvSlSOuC5chYhvBs2xtDSJa1m7JzljmBvNTo-lcs5w3sLCyAacy_Xe2C-Y3wr2XlkrKMqzb29K-J8Bh-isZpn8jxmXexIM1l6Xx2q_3VAa98ZnfOxvqeIxk8xs
    [button16] => 
    [Itemid] => 
)
Array
(
    [submit_validate_fields] => Array
        (
            [log] => Automatic validation enabled.
            [var] => 1
        )

    [google_nocaptcha3] => Array
        (
            [response] => Array
                (
                    [success] => 1
                    [challenge_ts] => 2023-05-28T07:10:40Z
                    [hostname] => kvwolderwijd.nl
                )

            [_success] => De NoCaptcha verificatie was geslaagd.
            [var] => 1
        )

    [save_data5] => Array
        (
            [data] => Array
                (
                    [created] => 2023-05-28 07:11:42
                    [user_id] => 0
                    [text5] => Ben
                    [text6] => ben@scharft.nl
                    [text7] => 2
                    [14jaarenouder] => 0
                    [textarea19] => 
                )

            [_success] => Gegevens met succes opgeslagen
            [log] => Array
                (
                    [0] => INSERT INTO `kv_chronoforms_data_bbq` (`created`, `user_id`, `text5`, `text6`, `text7`, `14jaarenouder`, `textarea19`)  values  ('2023-05-28 07:11:42', '0', 'Ben', 'ben@scharft.nl', '2', '0', '');
                )

            [var] => Array
                (
                    [created] => 2023-05-28 07:11:42
                    [user_id] => 0
                    [text5] => Ben
                    [text6] => ben@scharft.nl
                    [text7] => 2
                    [14jaarenouder] => 0
                    [textarea19] => 
                    [aid] => 67
                )

        )

    [email8] => Array
        (
            [recipients] => Array
                (
                    [0] => bbq@kvwolderwijd.nl
                )

            [subject] => Jouw aanmelding voor de BBQ op zaterdag 17 juni
            [body] => <table width="100%" cellpadding="0" cellspacing="0" border="0" class="" style="border:3px solid #e2e2e2; border-collapse:separate; border-radius:7px;">
<tr><td width="100%" style="padding:5px; border-bottom:1px solid #e2e2e2;">
<h2 style="padding:0px 7px;">BBQ zaterdag 17 juni 2023</h2></td></tr>
<tr><td width="100%" style="padding:5px; border-bottom:1px solid #e2e2e2;"><h3 style="padding:0px 7px;">Aanmeld formulier BBQ</h3></td></tr>
<tr><td width="100%" style="padding:5px; border-bottom:1px solid #e2e2e2;"><table width="100%" cellpadding="0" cellspacing="0" border="0">
<tr><td width="100%">

				
						<table width="100%" cellpadding="0" cellspacing="0" border="0">
							<tr style="background-color:#fafafb">
								<td style="padding:7px;"><strong>Naam</strong></td>
							</tr>
							<tr>
								<td style="padding:7px;">Ben</td>
							</tr>
						</table>
					
</td></tr></table><table width="100%" cellpadding="0" cellspacing="0" border="0">
<tr><td width="100%">

				
						<table width="100%" cellpadding="0" cellspacing="0" border="0">
							<tr style="background-color:#fafafb">
								<td style="padding:7px;"><strong>E-mail</strong></td>
							</tr>
							<tr>
								<td style="padding:7px;">ben@scharft.nl</td>
							</tr>
						</table>
					
</td></tr></table></td></tr>
<tr><td width="100%" style="padding:5px; border-bottom:1px solid #e2e2e2;"><table width="100%" cellpadding="0" cellspacing="0" border="0">
<tr><td width="100%">

				
						<table width="100%" cellpadding="0" cellspacing="0" border="0">
							<tr style="background-color:#fafafb">
								<td style="padding:7px;"><strong>Aantal personen, 14 jaar en ouder (€ 10,- pp):</strong></td>
							</tr>
							<tr>
								<td style="padding:7px;">2</td>
							</tr>
						</table>
					
</td></tr></table><table width="100%" cellpadding="0" cellspacing="0" border="0">
<tr><td width="100%">

				
						<table width="100%" cellpadding="0" cellspacing="0" border="0">
							<tr style="background-color:#fafafb">
								<td style="padding:7px;"><strong>Aantal personen, tm 14 jaar (€ 7,50 pp):</strong></td>
							</tr>
							<tr>
								<td style="padding:7px;">0</td>
							</tr>
						</table>
					
</td></tr></table></td></tr>
<tr><td width="100%" style="padding:5px; border-bottom:1px solid #e2e2e2;"><h3 style="padding:0px 7px;">Vragen / Opmerkingen:</h3></td></tr>
<tr><td width="100%" style="padding:5px; border-bottom:1px solid #e2e2e2;">
				
						<table width="100%" cellpadding="0" cellspacing="0" border="0">
							<tr style="background-color:#fafafb">
								<td style="padding:7px;"><strong>Ik heb de volgende vraag / opmerking:</strong></td>
							</tr>
							<tr>
								<td style="padding:7px;"></td>
							</tr>
						</table>
					
</td></tr></table>
            [from_name] => Ben
            [from_email] => ben@scharft.nl
            [reply_name] => Organisatie BBQ NK2022
            [reply_email] => bbq@kvwolderwijd.nl
            [result] => de Email kon niet worden verstuurd.
            [var] => 
        )

    [save_datalog] => Array
        (
            [data] => Array
                (
                    [aid] => 1
                    [form_id] => 8
                    [uid] => c951d7c6-b661-4e30-8af1-2b83ffdbce78
                    [user_id] => 0
                    [created] => 2023-05-28 06:49:16
                    [modified] => 2023-05-28 07:11:42
                    [ipaddress] => 195.170.10.211
                    [page] => submit
                    [data] => {"text5":"Ben","text6":"ben@scharft.nl","text7":"2","14jaarenouder":"0","textarea19":""}
                )

            [_success] => Gegevens met succes opgeslagen
            [log] => Array
                (
                    [0] => INSERT INTO `kv_chronoengine_forms6_datalog` (`aid`, `form_id`, `uid`, `user_id`, `created`, `modified`, `ipaddress`, `page`, `data`)  values  ('1', '8', 'c951d7c6-b661-4e30-8af1-2b83ffdbce78', '0', '2023-05-28 06:49:16', '2023-05-28 07:11:42', '195.170.10.211', 'submit', '{"text5":"Ben","text6":"ben@scharft.nl","text7":"2","14jaarenouder":"0","textarea19":""}') ON DUPLICATE KEY UPDATE `aid` = '1',`form_id` = '8',`uid` = 'c951d7c6-b661-4e30-8af1-2b83ffdbce78',`user_id` = '0',`created` = '2023-05-28 06:49:16',`modified` = '2023-05-28 07:11:42',`ipaddress` = '195.170.10.211',`page` = 'submit',`data` = '{"text5":"Ben","text6":"ben@scharft.nl","text7":"2","14jaarenouder":"0","textarea19":""}';
                )

            [var] => Array
                (
                    [aid] => 1
                    [form_id] => 8
                    [uid] => c951d7c6-b661-4e30-8af1-2b83ffdbce78
                    [user_id] => 0
                    [created] => 2023-05-28 06:49:16
                    [modified] => 2023-05-28 07:11:42
                    [ipaddress] => 195.170.10.211
                    [page] => submit
                    [data] => {"text5":"Ben","text6":"ben@scharft.nl","text7":"2","14jaarenouder":"0","textarea19":""}
                )

        )

)
benscharft 28 May, 2023
I found the problem: I think it is in the module for

If you fill in the field FromMail in the Email action then you see the error.
If you leave it blank (mails goes to the default adress) the form works.

Looks like there is something chanced in the software.

Ben
Max_admin 28 May, 2023
I'm not sure what is causing this, but nobody reported this issue on v6 before
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
benscharft 29 May, 2023
Hi Max,
I have changed all my email actions, and all 7 forms are working correct now.

Can you reproduce this problem at your site? Or is it something only at my site??

Ben
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