We are experiencing a major issue with a clients ChronoForm6 form. When we go into any form for this client, nothing is showing up in the 'Design' tab. The client asked us to include an email message back to the customer upon submission and since we're not able to see anything in the 'Design' tab, we're unable to make their requested edits. Here is the URL of the form (you have helped us in the past with this client & form);
https://aapsa.net/parentsq
Here are the versions we are using;
ChronoForm6 Package: v6.1.2
ChronoForm6 Component v6.1.4
Joomla 3.10.11
If the issue is because we are using Joomla 3.10.11, what version of ChronoForm6 works with this version of Joomla? If there is another version that will work, please provide the download link. In closing, if you need login access, let us know how we can get this info into your hands. Thanking you in advance for your assistance and help.
Regards,
Mike B.
https://aapsa.net/parentsq
Here are the versions we are using;
ChronoForm6 Package: v6.1.2
ChronoForm6 Component v6.1.4
Joomla 3.10.11
If the issue is because we are using Joomla 3.10.11, what version of ChronoForm6 works with this version of Joomla? If there is another version that will work, please provide the download link. In closing, if you need login access, let us know how we can get this info into your hands. Thanking you in advance for your assistance and help.
Regards,
Mike B.
It's been five (5) days in posting this issue. I also sent you an email requesting assistance. Can you please provide me with an update on how we can resolve this problem. Thank you!
Mike B.
Mike B.
I replied to your email but the reply was rejected by your email server
I need to have a form backup to check this, please send it in another contact message, you may add a link to the backup file or attach it on my reply
I need to have a form backup to check this, please send it in another contact message, you may add a link to the backup file or attach it on my reply
Max,
Just sent our a new email with all the info you requested.
different reply email address
download link to backup file (ZIP format)
Please let us know what else you need and thank you for your help!
Mike B.
Just sent our a new email with all the info you requested.
different reply email address
download link to backup file (ZIP format)
Please let us know what else you need and thank you for your help!
Mike B.
Sent you another email last week regarding this issue (including a form backup file link) using a Gmail reply address. Have not received any feedback from you. Can we expect assistance soon? Our client is asking!
Mike B.
Mike B.
Dear ChronoForms,
Will there be any assistance regarding this post? PLEASE!
Mike B.
Will there be any assistance regarding this post? PLEASE!
Mike B.
Dear ChronoForms,
I sent you two emails seeking additional assistance/quotes on the issues we are having with a specific Chrono v6 form. Have you had the chance to review my email and if so, will you please respond and let us know if you are able to provide assistance as asked within those emails. Thank you for your prompt reply.
Mike B.
I sent you two emails seeking additional assistance/quotes on the issues we are having with a specific Chrono v6 form. Have you had the chance to review my email and if so, will you please respond and let us know if you are able to provide assistance as asked within those emails. Thank you for your prompt reply.
Mike B.
Hi Mike,
I replied with a hint on how to solve the problem, but unfortunately I do not have enough time to do it myself at the moment.
I replied with a hint on how to solve the problem, but unfortunately I do not have enough time to do it myself at the moment.
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