Forums

Output, the mail sent, formating, bug

jimdd86 24 Mar, 2023
How can i modify the output?
When i get the Mail from the contact-form the text from the submitted fields are not in the fields, they are beside.
Looks broken for me and customers.
Please fix.
Max_admin 02 Apr, 2023
if you are using v7 and use the default email under form settings then this should not be broken, unless you did something to break it, it works fine for everyone.
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
jimdd86 07 Apr, 2023
nope, i install v7 and get mails left side: table output, right side: mail text, content.
Max_admin 29 Apr, 2023
did you solve this ? maybe your email template need to be reset, just keep the email template field empty
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
jimdd86 30 Apr, 2023
how can i solve this with no answer? where is the email tempalte field? i created a new form, nothing changed.. still the view from image above...
Max_admin 01 May, 2023
you should have the field labels on the left side, but they are not there, do you have labels for your fields or are you using placeholders ?
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
jimdd86 01 May, 2023
no labels, just placeholders in some forms. because design...
Max_admin 02 May, 2023
Answer
So if you have no labels then the email will not put them for you, you will need to build your own email template if you want it to have the placeholders in place.
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
jimdd86 02 May, 2023
where do i find the email template?
Max_admin 02 May, 2023
its where you have the "recipient" address configured.
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
jimdd86 02 May, 2023
so i delete {email_content} and build my own template with table and so on?
Max_admin 02 May, 2023
yes, and use {data:field_name} to get the value of any field!
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
jimdd86 02 May, 2023
ok thank you!
Thats why chrono is still the best contact form for joomla😀
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