Issue validating a domain

I am trying to validate a domain using CFv5 (yes it's old but I have forms I need to port and they work perfectly). The validation key and serial for the elastic license will not work. Any idea how I can get this domain validated??

CCv5 as well. Argh!!

Hi Rick,
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I have some back-end access here and can go look at the database records if you PM me the details.
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Bob

FINALLY just sent the PM.
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Thank you!
Rick