Google Captcha did not loading

chevron08 08 Jun, 2021
hi, the Google Captcha no longer works for a few days. I checked the keys and codes as far as possible. Unfortunately, no Google Captcha is loaded. I am using Chronoforms v6, is there already a solution for this?

url: https://www.kreuzfahrtschnaeppchen.com/reisegutschein-bestellen.html

my client is putting a lot of pressure on me and i need help urgently

regards
chevron08
GreyHead 08 Jun, 2021
Hi chevron08,

The ReCaptcha is shown correctly if you view the form from it's own URL e.g. https://www.kreuzfahrtschnaeppchen.com/index.php?option=com_chronoforms6&chronoform=gutscheinkaufen

So I suspect that the problem is that the template is hiding the ReCaptcha and I think that some of the ReCaptcha code is not showing up in the form HTML. I can't immediately see why that would happen :-(

Bob
chevron08 08 Jun, 2021
Hi Bob,
i found this in the inspector:

Uncaught TypeError: h is undefined




    K https://www.gstatic.com/recaptcha/releases/CdDdhZfPbLLrfYLBdThNS0-Y/recaptcha__de.js:89
    bind https://ajax.googleapis.com/ajax/libs/mootools/1.4.5/mootools-yui-compressed.js:88
    J https://www.gstatic.com/recaptcha/releases/CdDdhZfPbLLrfYLBdThNS0-Y/recaptcha__de.js:314
    <anonymous> https://www.gstatic.com/recaptcha/releases/CdDdhZfPbLLrfYLBdThNS0-Y/recaptcha__de.js:686
    K https://www.gstatic.com/recaptcha/releases/CdDdhZfPbLLrfYLBdThNS0-Y/recaptcha__de.js:120
    J https://www.gstatic.com/recaptcha/releases/CdDdhZfPbLLrfYLBdThNS0-Y/recaptcha__de.js:307
    J https://www.gstatic.com/recaptcha/releases/CdDdhZfPbLLrfYLBdThNS0-Y/recaptcha__de.js:334
    O8 https://www.gstatic.com/recaptcha/releases/CdDdhZfPbLLrfYLBdThNS0-Y/recaptcha__de.js:411
    x https://www.gstatic.com/recaptcha/releases/CdDdhZfPbLLrfYLBdThNS0-Y/recaptcha__de.js:36
    K https://www.gstatic.com/recaptcha/releases/CdDdhZfPbLLrfYLBdThNS0-Y/recaptcha__de.js:126
    K https://www.gstatic.com/recaptcha/releases/CdDdhZfPbLLrfYLBdThNS0-Y/recaptcha__de.js:126
    f https://www.gstatic.com/recaptcha/releases/CdDdhZfPbLLrfYLBdThNS0-Y/recaptcha__de.js:169
    H https://www.gstatic.com/recaptcha/releases/CdDdhZfPbLLrfYLBdThNS0-Y/recaptcha__de.js:384
    f https://www.gstatic.com/recaptcha/releases/CdDdhZfPbLLrfYLBdThNS0-Y/recaptcha__de.js:177
    H https://www.gstatic.com/recaptcha/releases/CdDdhZfPbLLrfYLBdThNS0-Y/recaptcha__de.js:384
    <anonymous> https://www.gstatic.com/recaptcha/releases/CdDdhZfPbLLrfYLBdThNS0-Y/recaptcha__de.js:700
    <anonymous> https://www.gstatic.com/recaptcha/releases/CdDdhZfPbLLrfYLBdThNS0-Y/recaptcha__de.js:712
GreyHead 09 Jun, 2021
Hi chevron08,

I just tested the form from its own URL and it appears to submit correctly. I'm guessing that something in the template is breaking the form in the page where you are loading it. I did notice that the message you posted mentions mootools - that library hasn't been used by Joomla (or ChronoForms) for a while now.

Bob
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