We could not connect to the chronoengine.com web server.

globodyne 29 Jan, 2021
Hello,

I have a classic chronoform V7. I have created a sub domain but since yesterday am no able to validate the form. I get an error "We could not connect to the chronoengine.com web server." but when I activate the trial it worked but despite after trial i can't activate it. BTW I have a domain with many sub domain.

As i see:
A validation key is a random string which is generated for a specific domain and product, you can use it to validate the intended product on that domain and all its sub domains. (the sub domain rule is new since November 2018)

Thank for Help,
Lowell
Max_admin 29 Jan, 2021
Answer
Hi Lowell,

There was an issue with the validation but now it should be fixed, please retry and let us know!
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
globodyne 29 Jan, 2021
hello Thank you works now🙂
globodyne 13 Dec, 2022
Hi still the issue came back today on a new sub domain i created. Do you have an issue with server ?
Max_admin 13 Dec, 2022
As per the notice on the top of the page, please update your v7 install in order for this problem to be fixed.
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
Rijs Solutions 13 Dec, 2022
Hello admin,

I have the latest version available for chronoforms (chronoforms_v7.0.9 ), yet it still says "We could not connect to the chronoengine.com web server."
Max_admin 13 Dec, 2022
Hi Rijs,

You need to download the latest installer from the downloads page or update it in Joomla, the version number is the same but a fix is done for this issue.
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
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