Forums

Forms stopped working on 1.0.15 upgrade

hpinson 21 Aug, 2008
Hello. Friday I upgraded from Joomla 1.0.13 to 1.0.15.

Chronoforms is version 2.3.5

At that point all my ChronoForms stopped working. They do not write a record to the database. They do not send a confirmation message. They now redirect to a blank page instead of the thanks page as prior to the 1.0.15 upgrade.

Can anyone help or provide any ideas as to what might have happended and how to fix.
GreyHead 21 Aug, 2008
Hi hpinson,

I've no clear idea about this - though I do have distant memories of similar problems being posted here some months back.

Just on the off-chance please turn off GZIP compression in your site Gobal Config and see if the forms then appear OK.

Bob
hpinson 21 Aug, 2008
Hi Bob. GZIP compression is off. I also set debug to on in Chronoforms. and to maximum in global site configuration.

I should clarify that the form appears fine. The blank page and no action is on submit.

No change. Just a blank page (template only) on submit. I'm stumped.

I will look back through the archives some more.
hpinson 21 Aug, 2008
I've determined that Joomla is passing mail, i.e. the mass mail feature works.

I'm thinking about reinstalling, but can't find my downloaded copy of version 2.3.5. Is this available anywhere on the website for download?
hpinson 21 Aug, 2008
An upgrade to version 2.3.9 appears to have solved this problem. The forms are redirecting, writing to the db, and sending an email as expected.
GreyHead 21 Aug, 2008
Hi hpinson,

Excellent, delighted to hear that you got it fixed.

Bob
This topic is locked and no more replies can be posted.