Hi, as per Max's request (which turned out to be a very good call), I'm posting this as a separate issue with a suspicion that it is a bug. The display message is not displaying at the end of the form submission process. I've left debug on and you can access an example form at the bottom of https://www.croydondrive.org.uk/croydonfix/index.php/shackleton-court-disrepair-gallery# (if the # doesn't work, please delete it).
Thanks🙂
Thanks🙂
The page keeps redirecting after submit, something is wrong, does the form work fine in the admin area ?
Best regards
Best regards
Hey Max, it does so my apologies, you were clearly right this is a templating issue. I use Gantry 5, just not sure where to start with working out what is wrong - can you see anything? Thanks.
The message is configured to be displayed in the system message position or in the body ? it should be in the body, and if that does not help then you may use a message area in the Views of the submit page!
Best regards
Best regards
Thanks for this, putting a message area in there alongside a custom html isn't working either. I suspect it's for the same reason🙂 I've tried both system message position and action position. By the way - new link to this form https://www.croydondrive.org.uk/index.php?option=com_content&view=article&id=4&Itemid=120#
Could you please post images of the submit page actions and views areas ?
Hi Max, thanks for your ongoing help and support. Please bear in mind that, although I have a message set to display in the submit page views AND actions, having one in the submit page actions (on its own) did NOT work. As always, never mind learning something new and being proven wrong but i've pretty vigorously tested this now and it would seem that there is a bug isolated to forms with file uploaders not being able to display form submission messages - and- this affects both being able to show a message in submit page actions AND views.
As Requested:
Submit Page Actions: https://snipboard.io/WVIYLA.jpg
Submit Page Views: https://snipboard.io/yzJY3n.jpg
Assessment Notes (Reverse Order)
The only difference between the two Gantry templates (the first is the welcome template for the main contact form, the other is separate) is that, in the welcome template, there is a system messages duplicate above the page content. I tried adding this in to the disrepair gallery image layout template but it made no difference so I have put it back.
Having vigorously tested this I can conclude:
1. If a form submission message can be displayed on one [Gantry Framework] template, Gantry is fully capable and can be ruled out.
2. The only difference now is that the disrepair image gallery layout allows for the uploading of images and there must be a bug with the file uploader stopping the form submission message from displaying. Reporting back to CF Forum and Max (Admin).
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13/10
Fully compared working Contact form with disrepair image uploader - made all settings the same (and then put them back) - no difference. The only difference between the forms are as follows:
1. Enable Server Validations is enabled on the main form page for contact and not for image upload.
2. There are not two event handlers but the needs of the image upload form are different. (Tried deleting one and a time, no difference).
Already sorted YAML across the site so it's doubtful that gantry templates have anything to do with it either.
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Results of Tests:
1. Disabling Chatbro Extension does not fix the issue with Chronoforms not displaying it's confirmation message (The confirmation message is in exactly the same position as the one in the main contact form that actually works correctly).
Working Contact Form at: https://www.croydondrive.org.uk/index.php/contact-pages
Form that is an issue at the bottom right of this page: https://www.croydondrive.org.uk/index.php/shackleton-court-disrepair-gallery#
2. This essentially means that something is different in terms of the overall view between the contact template (probably the welcome/home template) and the disrepair layout gallery templates.
3. With Chatbro plugin disabled not making any difference, it could only potentially be Jcomments or the Flikr plugin itself if there was to be any incompatibility. I have disabled both and it hasn't sorted out the issue.
4. YAML issue fixed for this section - but still the issue continues.
Needs reviewing to see what the differences are between the two templates (the main welcome template for contact form where the Chronoforms submission message appears and the disrepair layout gallery template where the Chronoforms submission message does not appear).
Moving Forward:
A) Check differences between the two different Chronoforms
B) Check differences between the two different gantry layout templates
C) If no difference, this is an issue with Chronoforms not being able to display a submission message or a message in the display action where an image upload is involved and therefore should be reported as a bug to Chronoforms.
As Requested:
Submit Page Actions: https://snipboard.io/WVIYLA.jpg
Submit Page Views: https://snipboard.io/yzJY3n.jpg
Assessment Notes (Reverse Order)
The only difference between the two Gantry templates (the first is the welcome template for the main contact form, the other is separate) is that, in the welcome template, there is a system messages duplicate above the page content. I tried adding this in to the disrepair gallery image layout template but it made no difference so I have put it back.
Having vigorously tested this I can conclude:
1. If a form submission message can be displayed on one [Gantry Framework] template, Gantry is fully capable and can be ruled out.
2. The only difference now is that the disrepair image gallery layout allows for the uploading of images and there must be a bug with the file uploader stopping the form submission message from displaying. Reporting back to CF Forum and Max (Admin).
------
13/10
Fully compared working Contact form with disrepair image uploader - made all settings the same (and then put them back) - no difference. The only difference between the forms are as follows:
1. Enable Server Validations is enabled on the main form page for contact and not for image upload.
2. There are not two event handlers but the needs of the image upload form are different. (Tried deleting one and a time, no difference).
Already sorted YAML across the site so it's doubtful that gantry templates have anything to do with it either.
------
Results of Tests:
1. Disabling Chatbro Extension does not fix the issue with Chronoforms not displaying it's confirmation message (The confirmation message is in exactly the same position as the one in the main contact form that actually works correctly).
Working Contact Form at: https://www.croydondrive.org.uk/index.php/contact-pages
Form that is an issue at the bottom right of this page: https://www.croydondrive.org.uk/index.php/shackleton-court-disrepair-gallery#
2. This essentially means that something is different in terms of the overall view between the contact template (probably the welcome/home template) and the disrepair layout gallery templates.
3. With Chatbro plugin disabled not making any difference, it could only potentially be Jcomments or the Flikr plugin itself if there was to be any incompatibility. I have disabled both and it hasn't sorted out the issue.
4. YAML issue fixed for this section - but still the issue continues.
Needs reviewing to see what the differences are between the two templates (the main welcome template for contact form where the Chronoforms submission message appears and the disrepair layout gallery template where the Chronoforms submission message does not appear).
Moving Forward:
A) Check differences between the two different Chronoforms
B) Check differences between the two different gantry layout templates
C) If no difference, this is an issue with Chronoforms not being able to display a submission message or a message in the display action where an image upload is involved and therefore should be reported as a bug to Chronoforms.
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