Forums

error save form

GreyHead 05 Aug, 2008
Hi mja1356,

This sounds like a mod_security problem - see this thread on the Joomla forums.

Bob
joomlo 11 Sep, 2008
error 501
Not Implemented
The page you are looking for cannot be displayed because a header value in the request does not match certain configuration settings on the Web server.

using
forms management -> new -> general -> then save -> no error
when i put someting in "setup email" then save -> Error

same with the wizard
step 1 save - no error
step 2 save - error

also importing the test_form.cfbak creates errors

What can i change to make a form running ?
what should i tell my provider to do ?

thanks for any easy to understand help

chrono contact for 1.5 , tryed 3 differend versions
Joomla! 1.5.6 Production/Stable [ Vusani ] 12-August-2008 22:00 GMT legacy modus
PHP-Version: 5.2.6
Webserver: Apache/2.2.0 (Fedora)
Max_admin 11 Sep, 2008
Hi joomlo,

there is no wizard or setup emails in V2.5 ?
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
joomlo 11 Sep, 2008

Hi joomlo, there is no wizard or setup emails in V2.5 ?



i have tried it with 3 different versions.
downloaded and installed this version (only one at each time)
chronoforms V3.0 BETA 2.zip
ChronoForms V3.0 J1.5 BETA 1.zip
ChronoForms V2.5 J1.5 RC3.1.zip

after installation

i select component chrono forms
select form wizard
seop 1 opened
filled in text+textbox+submitbutton

save at this time will not creat an error

continue with
select step2
"new email" (click insert to a new email container)
select "to" + "subject" + "from name" + "from email"

entering something in step3 + step4 doesnt makes a difference concerning the error.

at step 2 or 3 or 4
Save -> "save form" Choose a title -> 'blabla' -> SAVE -> Error

administrator/index2.php Error "501 not implemented" "The page you are looking for cannot be displayed because a header value in the request does not match certain configuration settings on the Web server"

mozilla tells me also refernce: administrator/index.php?option=com_chronocontact&task=form_wizard


--------
i can create the same error when i use the
"forms management" -> "new" -> "general" -> "setup emails" -> Save -> Error

When i overstep the "setup emails" part, then i do NOT get an error.

So i guess the probleme is somewhere in the Email area...

regards Lo

ps: have safe_mode = on
Max_admin 11 Sep, 2008
Hi

uninstall the current version and install the one attached and test the wizard only with step 2 (adding emails), what happens ?

[attachment=0]Chronoforms V3.0 BETA 2.1.zip[/attachment]
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
joomlo 11 Sep, 2008
thanks for the help
but
same ERRORs as before.
Max_admin 12 Sep, 2008
Hi, whats your browser version ?
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
joomlo 12 Sep, 2008
usually
Mozilla/5.0 (Windows; U; Windows NT 5.1; de; rv:1.9.0.1) Gecko/2008070208 Firefox/3.0.1

but the same problem is also with
int-explorer 7.0.5730
Max_admin 12 Sep, 2008
this is strange, I searched google and it said this error is a browser problem, so with ChronoForms V2.5 J1.5 RC3.1.zip where the error happens ? ChronoForms V2.5 J1.5 RC3.1 doesn't have a form wizard or setup emails!
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
joomlo 12 Sep, 2008

this is strange, I searched google and it said this error is a browser problem,


indeed, but the error creating code comes from chronowizard.

so with ChronoForms V2.5 J1.5 RC3.1.zip where the error happens ?


NO - big sorry, my fault.

ChronoForms V2.5 J1.5 RC3.1 doesn't have a form wizard or setup emails!



Sorry you are right. this version works without problems.
Max_admin 12 Sep, 2008
Hi joomlo,

ok, I believe its a special server config issue which I can't generate and no body else reported, to track it I may need access to your server, but I guess if you tested on another website it will work just fine, is this your live website server ?
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
joomlo 13 Sep, 2008
yes, its my live web-server for joomla 1.5
I have a second server where i am running joomla 1.0.

so thanks a lot for your help, i agree that the problem is more on my side.

Could
Safe-Mode: On a reason?

Open-basedir: non
show error: Aus=off
Kurze Open-Tags: An=on
Magic-Quotes: Aus
Register-Globals: Aus
Ausgabe puffern: Aus
Session-Speicherpfad: /tmp
Session-Autostart: 0
XML aktiviert: Ja
Zlib aktiviert: Ja
Max_admin 13 Sep, 2008
maybe or maybe the magic quotes, try to contact your webhost and let them know about the issue, see what are their ideas.

Regards

Max
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
joomlo 17 Sep, 2008
well i have contacted my provider, he have no idea.

magic qoutes on / off makes no difference.
save mode on / off makes no difference.

as long as i am the only one with this problem, its very unrealistic that "you" cause the problem.

thanks for taking attention to my problem.
Max_admin 17 Sep, 2008
Hi joomlo,

installing the new v3.0 stable may be worth it because it solved a similar issue with another user, give it a try and may be it will work.

Regards

Max
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
joomlo 17 Sep, 2008
i have deleted my comple page, set up the joomla 1.5.7.1 version (german) and installed sample data.
all joomla check parameters are green = okay.

then have downloaded the new version
....downloads/file/59-ChronoForms%20V3.0%20Stable.zip.html
and installed it

legacy mode is NOT necessary.

at the first 2 tries i had an error,
but now not anymore.

problem solved ! 😀
Max_admin 18 Sep, 2008
Great news!🙂 but what about teh first 2 tries with errors ? please give me more info!
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
dougcure 21 Oct, 2008
I am having this same exact issue with the stable 3.0 version for Joomla 1.5. I just downloaded it today. Did you ever determine the cause of this or a fix?

Doug
Max_admin 21 Oct, 2008
Hi dougcure,

whats the error you get exactly ?

Max
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
dougcure 23 Oct, 2008
Hello,

What happens is this: I logon to the Joomla 1.5 backend and start a new form using the Chronoforms Wizard. I add fields to my form, add an email address that it should be sent to, and then click save form. I give it a new name without spaces and as soon as I click ok on that it tries to access this page:

http://www.fhsu.edu/int/helpdesk/administrator/index2.php

And I get this error:

501 Method Not Implemented

POST to /int/helpdesk/administrator/index2.php not supported.

Please let me know how I can resolve this issue.

Thanks!
Max_admin 23 Oct, 2008
Hi dougcure,

Can you access the forms management page ?try to drop a question to your host asking about any ideas and let me know their reply, as early posted I couldn't find any info about the issue, you can check Bob's post at the top of the topic too!

Cheers,
Max
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
kola 06 Nov, 2008
Hi,

first sorry on my not so good English!

I think I also have same or very similar problem when I have to save form (choosing title).
I have installed joomla 1.5 and latest stable version of Chronoforms on my live server.
Problem is when I try to save form it tries to access: http://localhost/removecookies

I also notice that when I try to exit from the Wizard clicking on the "cancel" button in the upper right corner same thing happened:
http://localhost/removecookies

If I only move mouse pointer over "cancel" button I see this: http://www.mydomain.com/administrator/index.php?option=com_chronocontact&task=form_wizard#

Thank you for any help!
Max_admin 06 Nov, 2008
Hi Kola,

strange, so your site is at http://www.mydomain.com and it tries to access localhost ?

Max
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
kola 07 Nov, 2008
Hi Max,

my site "www.something.com" is not public yet I still have much to work on it but I testing on live server not at local and yes your component tries
to access localhost.

Thanks,
Kola
Max_admin 07 Nov, 2008
How did you make this live site ? transferred from your local machine ? may be some old urls are still there!

MAx
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
kola 07 Nov, 2008
Hi,

no, I did not transferred from my local machine!
This is new installation - using "Rocket Launcher Joomla installer": http://tutorials.rockettheme.com/joomla-templates/rocket-launcher.html

Just to tell you that every other plugin or component (example: JCE, Simple Image Gallery...) works perfect I have problem only with this one (ChronoForms).

Thanks,
Kola
kola 08 Nov, 2008
Hi,

problem solved - this is due to mod_security restrictions on the server and my host disabled the mod_security restrictions.

Thanks for your help!
Kola
jonathanb 15 Mar, 2009
Hi

Did anyone find an answer to this modsecurity problem. I am using Joomla 1.5.9 and Chronoforms 3.1RC2 and also get the modsecurity error. I can add form fields and save fine, but as soon as I use the "setup emails" either in the wizard or forms management I get the error.
Max_admin 16 Mar, 2009
Hi jonathanb,

I suggest you try again with V3.1 RC3, I iwll put it online in a few hours!

Cheers,
Max
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
jonathanb 16 Mar, 2009
Hi Max

Thanks, I will give it a try tomorrow and let you know. I put 2.5 on which works fine but the features in 3.1 are absolutally amazing. You guys have really done a fantqastic job with this.

Thanks
Jonathan
jonflgiles 11 Jun, 2009
Hi,

Thought I would resurrect this one.

I am using J1.5.11 (fresh install, no sample data)
Migrated a DB of content but reinstalling latest versions of the 3rd party components I use.
Installed Component of V3.1 RC5.1 OK.
Rebuilding one of my forms and trying to do as others:
Created form and saved. Decided to edit and add email. Clicked Add email icon, dragged a TO box in, completed it and then Save Form. Server throws a 501:

Error 501: The server cannot complete the request because it encounters an error
Header values specify a configuration that is not implemented.
ModSecurity, web application firewall, possible secure attack prevention.



Here is an appropriate (sanitised) error log entry:

[Thu Jun 11 23:38:44 2009] [error] [client xx.xx.xx.xx] ModSecurity: Warning. Pattern match "\\\\b(?:(?:s(?:ys(?:(?:(?:process|tabl)e|filegroup|object)s|c(?:o(?:nstraint|lumn)s|at)|dba|ibm)|ubstr(?:ing)?)|user_(?:(?:(?:constrain|objec)t|tab(?:_column|le)|ind_column|user)s|password|group)|a(?:tt(?:rel|typ)id|ll_objects)|object_(?:(?:nam|typ)e|id) ..." at ARGS:autogenerated. [id "950904"] [msg "Blind SQL Injection Attack. Matched signature <substr>"] [severity "CRITICAL"] [hostname "www.domain.com"] [uri "/administrator/index2.php"] [unique_id "SjGHdH8AAAEAAAWSUIIAAAAE"]
[Thu Jun 11 23:38:44 2009] [error] [client xxx.xxx.xxx.xxx] ModSecurity: Warning. Pattern match "\\\\b(?:user_(?:(?:object|table|user)s|password|group)|a(?:tt(?:rel|typ)id|ll_objects)|object_(?:(?:nam|typ)e|id)|pg_(?:attribute|class)|column_(?:name|id)|substr(?:ing)?|table_name|mb_users|rownum)\\\\b" at ARGS:autogenerated. [id "950906"] [msg "SQL Injection Attack. Matched signature <substr>"] [severity "CRITICAL"] [hostname "www.domain.com"] [uri "/administrator/index2.php"] [unique_id "SjGHdH8AAAEAAAWSUIIAAAAE"]
[Thu Jun 11 23:38:45 2009] [error] [client xxx.xxx.xxx.xxx] ModSecurity: Access denied with code 501 (phase 2). Pattern match "(?:\\\\b(?:(?:n(?:et(?:\\\\b\\\\W+?\\\\blocalgroup|\\\\.exe)|(?:map|c)\\\\.exe)|t(?:racer(?:oute|t)|elnet\\\\.exe|clsh8?|ftp)|(?:w(?:guest|sh)|rcmd|ftp)\\\\.exe|echo\\\\b\\\\W*?\\\\by+)\\\\b|c(?:md(?:(?:32)?\\\\.exe\\\\b|\\\\b\\\\W*?\\\\/c)|d(?:\\\\b\\\\W*?[\\\\\\\\/]|\\\\W*?\\\\.\\\\.)|hmod.{0,40}? ..." at ARGS:emails_temp. [id "950006"] [msg "System Command Injection. Matched signature <||cc>"] [severity "CRITICAL"] [hostname "www.domain.com"] [uri "/administrator/index2.php"] [unique_id "SjGHdH8AAAEAAAWSUIIAAAAE"]



I am working with my providor to look into this so if they can tell me anything useful I will happily share it here. I orignially asked them to turn off the rule inheritance in the virtual host declaration (it is mod_security2 throwing the error) but they would prefer to not turn this off for the whole host!

Hope this is useful.

Jon
GreyHead 12 Jun, 2009
Hi jonflgiles,

My usual advice with these is that the simplest answer is to change host.

I can't see clearly what's happening from the log file but it looks as though it may be objecting to ChronoForms trying to save the MySQL code from the Autogenerated Code box in in the form setups.

Bob
jonflgiles 12 Jun, 2009
Bob,

Sorry but change of hosts is not an option at present - the people I use are excellent and have never had a prob with either their hosting or support before! I know where you are coming from though. Received following from my helpdesk yesterday:

I have worked around the following rules for you and it appears to work fine now.

950904 950906 950006 95001



I know nil about Mod Security but this has worked around the issue.

Thanks,

Jon.
This topic is locked and no more replies can be posted.