Forums

If error in form submission allow user to 'go back' to previous page to try again without losing data

Dtorr1981 04 Jul, 2018
Hi Guys,

During testing I noticed that if there is an error with the form submission, an error message is shown but there is no way to go back to the previous page to try again.

My question is, is it possible to include a link on this page which will allow the user to go back to the previous page AND preserve all of their previous answers, this is a 10 page multipage form, so if there is an error and a user has to start again from the beginning it is going to be quite annoying and will likely prevent them from filling the form in again.

I look forward to your response.

Best Regards
Donna
GreyHead 05 Jul, 2018
Hi Donna,

You can include a link to the previous page (formatted as a button may look better) and if you have multi-page actions then the form data should be re-loaded.

Bob
This topic is locked and no more replies can be posted.