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Contact form not sending email

ljk 13 Feb, 2018
Hi,

I have this form: https://www.humanistcanada.ca/contact which was working fine. But I upgraded to the latest Chronoforms version 5.0.16 and now when you submit the form it isn't sending out the email, the page just gets reloaded. There is no error messages. I tried adding the Debugger event but it doesn't show anything.
The same thing is happening on this form: https://www.humanistcanada.ca/about/national-action-committees.

Any idea what has changed with the forms that is causing them not to work?


Joomla 3.8.5

This is private content



Thank you.
GreyHead 16 Feb, 2018
Hi ljk,

I don't see any obvious problems in the front-end (except that the form re-loads); the upload link you posted doesn't see to link to anything?

Bob
ljk 16 Feb, 2018
Hi,
Thank you for looking. It is a very strange problem.
I tried changing the error level to Maximum, but nothing showed when submitting the form.
When you enter information, if you enter the wrong captcha, the form just reloads without an error, so I thought maybe it was the captcha causing the problem. So, I removed the captcha but still the same thing when you submit the form it just reloads the page without any errors. So, it doesn't look like it is a captcha problem.
I have upgraded Joomla and software on other sites on the same server and they are working. The only difference I can think of on this site is that it has Community Builder, but I don't know why that would cause any issues.

This is private content

[file=10092]CFV5_FormsBackup_ON_https___www.humanistcanada.ca_12_Feb_2018_19_41_46.cf5bak[/file]
and also uploaded it again.
Thank you for your help.
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