Forums

New Install of Chronoforms V6 Breaks Joomla

mdtechteam-jb 07 Nov, 2017
We installed Chronoforms V6 on a Joomla v3.7 site, and after installing via the Module installer the site did not come back. At first I thought there were server issues, but other sites load without issue. I've setup error reporting in the configuration file to be verbose, but I do not see anything when I tail the logs. In troubleshooting, I've renamed all of the Chronoforms install folders, as well as the four Chronoforms database tables. Unfortunately, I can't seem to generate anything useful for you view in terms of troubleshooting. Do you have any recommendations on how we can remove the install and start again?
mdtechteam-jb 07 Nov, 2017
In further attempts at troubleshooting, I deleted the com_chronoforms folders out of components and administrator, as well as the cegcore2 folder. I also dropped the chronoforms tables from the database. Unfortunately, the page still does not load. I've cleared out the /tmp directory from the root of the site, but to no avail.
mdtechteam-jb 07 Nov, 2017
And it looks like we're back. Just FYI, I did a search for all files that were modified today and found /plugins/system/chronoengine_gcore2/*. I deleted all of these files, and the site came back.
This topic is locked and no more replies can be posted.