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cannot access to my forms anymore

flodariege 04 Sep, 2017
Hello!

I've been using Chronoforms for 2 or 3 years, with zero problem.
This morning, for the first time since a long period (many months), I tried to access my main form in order to change the email on which the requests of our customers is sent.
But once I have clicked on the form on which I have to work, it keeps "loading" without giving me access.

To be honnest, I have to say I'm late on updates. My Joomla is still the 3.7.1
And my Chronoforms is still:
- package V5.0
- component 5.0.14
- plugin V5.0
- module V5 RC1.2

I came here, and saw that the v6 now exists. And since Chronoforms is really very important for me, now I want to buy it.
But I need to be sure it will be working fine without losing any of my work (it took me so much time to build this long form...)

Could you please help me on those 2 points :
- is an update going to resolve my current problem (eternal loading)?
- is an upgrade to V6 a "no-risk" solution?

Thanks a lot.
Have a great day!

Florence, from France
(on my first day at work after short but wonderful vacations in Italy)
GreyHead 04 Sep, 2017
Hi Florence,

Please check the Admin templates section in this FAQ.

Bob
flodariege 07 Sep, 2017
Thank you GreyHead, I'm gonna do what is recommended on this post.
If I don't come back here, consider the problem is solved.
Have a great day!
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