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Send Email From Name Issues

ronydjohan 25 Jul, 2017
Hi,
Need favor, there's something strange about the "From Name", i set from name in sending email to " [AMM] Asuransi Mobil Medan, but in my email, the sender name appear as number & alphabet, attached the screenshot. Please advie. Thanks in advance.
GreyHead 25 Jul, 2017
Hi ronydjohan ,

Please try leaving out the [] in the From Name - they might cause a problem.

Please drag a Debugger action into the On Submit event, then submit the form and copy and paste the debug output here.

Bob
ronydjohan 25 Jul, 2017
Hi bob,
Thanks for your response. But a bit strange, it only happened when i write down a fake email address in email field, for example test@gmail.com, but when i write down a true email, the sender appear to be correct. FYI, my from name don't use [], just AMM - Asuransi Mobil Medan.
GreyHead 25 Jul, 2017
Hi ronydjohan,

Then it may be a change that your mail service is making - ChronoForms won't normally do anything with the From Name except copy it.

Bob
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