Chronoforms not sending emails

Hello, I have been using Chronoforms on many websites and it always worked well.
Now I have this website developed with a Template Monster theme that doesn't seem to make Chronoforms V working at all.
I jhave tried everything I could think of such as inserting a debugger, however there is no bugs showing, I inserted the smtp instead of using the php mail function but the form just doesn't work
I am asking you guys if you can help me understand what is happening.
The link to the for is here: http://www.pronto.casa/contatti?chronoform=demo-basic-contact
Thanks a lot
Dave

Hello dave18,
I'm not a Chrono professional, but after checking your new post, I think that the following links may help:
I use GoDaddy and my emails aren't sending
P.S: I'm just an automated service😉

I went to cPanel, into MX record, and removed the record mx for Remote Mail Exchanger however the form is still not working.

By the way, the Joomla test email are working and I am not on Go Daddy🙂

Hi Dave,

I suspect that something on the site is preventing the form from submitting. When I view the form without the template it does not submit at all. (The same thing happens with the template too.)

Using the SEF URL you posted the form appears to submit but I suspect that in practice it is just reloading the page. Please see this FAQ

Bob

Hello Grayhead thanks. I have followed your FAQ however the form doesn't work.
Here the messages displayed now:

Mailer Error: SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

Data Array

Array
(
    [chronoform] => demo-basic-contact
    [event] => submit
    [name] => Scuole
    [email] => davide.masserini@gmail.com
    [subject] => test
    [message] => test
    [submit5] => Invia messaggio
    [ip_address] => 79.60.204.3
)

Array
(
)

Errors

Array
(
)

Debug Info

Array
(
    [1] => Array
        (
            [Email] => Array
                (
                    [0] => An email with the details below could NOT be sent:
                    [1] => To:support@dmware.com
                    [2] => Subject:Messaggio dal sito
                    [3] => From name:Admin
                    [4] => From email:info@pronto.casa
                    [5] => CC:
                    [6] => BCC:
                    [7] => Reply name:
                    [8] => Reply email:
                    [9] => Attachments:
                    [10] => Array
                        (
                        )

                    [11] => Body:
<div class="gform-all"><div class="gform-section"><div class="gform-line-tr" id="ftr-name"><div class="gform-line-td" id="ftd-name"><label for="name" class="gform-label-left">Name</label>
<div class="gform-input-container gform-input" id="fin-name">Scuole</div></div></div><div class="gform-line-tr" id="ftr-email"><div class="gform-line-td" id="ftd-email"><label for="email" class="gform-label-left">Email</label>
<div class="gform-input-container gform-input" id="fin-email">davide.masserini@gmail.com</div></div></div><div class="gform-line-tr" id="ftr-subject"><div class="gform-line-td" id="ftd-subject"><label for="subject" class="gform-label-left">Subject</label>
<div class="gform-input-container gform-input" id="fin-subject">test</div></div></div><div class="gform-line-tr" id="ftr-message"><div class="gform-line-td" id="ftd-message"><label for="message" class="gform-label-left">Message</label>
<div class="gform-input-container gform-input" id="fin-message">test</div></div></div><div class="gform-line-tr" id="ftr-submit5"><div class="gform-line-td" id="ftd-submit5">
<div class="gform-input-container gform-input" id="fin-submit5"></div></div></div></div></div><br /><br />IP: 79.60.204.3
                )

        )

)

Hi Dave,

Is this using the ChronoForms Email settings or the Joomla! ones? If it's the CF ones please delete them and test using the default Joomla! settings. If necessary change the From Email address to match the one in the Joomla! settings.

Bob

Great, now it works!!! Thanks a lot.