Recently updated to Joomla 3.6 on dev site. Did not see an update available for V4 so left as is. Then experienced main problems:
[list]Cannot load Chronoforms component in back end - get a white screen
Read a post where I was instructed to copy the folder j3.5 and rename it j3.6. Then the component showed up in the backend but the menu buttons were missing their icons.
Try to submit form and get error message: "action file missing email_gh.php"
Then installed V5 over V4, as instructed. V5 showed up under V4 in the Components menu with no forms.[/list]
Help please?
http://abcpackagingdev.com
RFQ form results in white screen upon submission: http://www.abcpackaging.com/component/chronoforms/?chronoform=bro330download&path=case-erectors::model-29
Hi jjspelman,
Starting at the end: the blank page is probably a PHP Error, please temporarily set site Error Reporting to Maximum and see if you get a meaningful message.
ChronoForms v4 and v5 are effectively separate products, you can - as you have - install them side by side.
You did the right thing in copying the j3.5 folder to j3.6.
I have no idea about the toolbar icons. I hadn't noticed that they were missing, I'd guess that may be a change in the Joomla! CSS???
The missing action file looks as if you had my Email [GH] action installed and it no longer is. PM me if you need a copy to download.
Bob
Thanks, Bob, for replying.
I was under the impression that V5 would overwrite V4 and inherit all forms, tables, etc. But V4 shows all the forms and V5 shows no forms.
I have attached a screen shot of the missing icons on the live site.
Here is an error that comes up when submitting the form:
ChronoForms action file missing, Please make sure this file exists:
JOOMLA_ROOT/administrator/components/com_chronoforms/form_actions/email_gh.php
We copied all this stuff from a previous Joomla installation and the email_gh.php file was in a folder called email_gh - which I copied into the form actions directory (which is how it was set up in the old Joomla installation) and still nothing.
Thinking of restoring to backup before updating to 3.6, then installing V5 to see if that works.
Your thoughts?
Hi jjspelman,
Just for clarity, CFv5 does not over-write or upgrade CFv4. The forms are distinct, there is an 'experimental' importer in the CFv5 Restore form dialogue but all it really does is import the old Form HTML which often isn't very helpful.
I generally recommend living with them both for a while and re-creating forms in CFv5 when they need to be updated (or if it's a rainy afternoon and you have nothing better to do.
I'm not sure about the Email [GH] message - there shouldn't be any files directly in the form_actions folder, there should be an email_gh folder with the files in it shown below.
I also have icons missing - I just hadn't noticed before. I'll try to work out where they have gone, I had a quick look at the page and it isn't obvious . . . It's possible that they were Joomla! stock icons that have been moved or removed . . .
Bob