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Form not showing in the front end

octanium 23 Mar, 2016
So I've recently upgraded to 3.5
I've installed the latest version of Chronoforms afterwards. (I used to have the 2013 version installed)

The form I had in works as a plugin on a page.
I've since crated a new form using the tutorial here, also for use as a plugin : https://www.chronoengine.com/faqs/52-cfv4/cfv4-emails/2603-how-can-i-send-an-email-to-different-addresses.html
and the form does not show at all in the front end, no error no check the name nadah.

The form is published.
GreyHead 23 Mar, 2016
Hi octanium,

Please add a Show HTML action to the On Load event in the Setup tab. That's needed to show the HTML. You may find this video helpful.

Bob
octanium 24 Mar, 2016
Hi Bob,

Thank you for getting back to me.
I've added the Show HTML and hank you message and it's showing the form.

I've looked at all of the v4 videos.

I've added a debugger. but something weird is happening.
After filling in all the details and I submit the form the page just reloads, no thank you message appears and no debugger results as on your page. I've cleared cache, save the form each time. Refresh the page. Once I actually saw the debugger but after reloading the page nothing happened. Also no emails coming in.

I've gone through everything again perhaps its a other plugin or script thats interfering?


Thanks!
GreyHead 24 Mar, 2016
Hi Octanium,

Are you testing with the View Form link from the Forms Manager?

If not it may be a problem with SEF URLS. Please see this FAQ

Bob
octanium 24 Mar, 2016
Hi Bob,

Thank you.
I don't see any "Relative URL" option under the the onload show html event.
Perhaps that's relative to version 5?
octanium 24 Mar, 2016
Oh and I have tested both ways... through the plugin page and through the forms manager
GreyHead 24 Mar, 2016
Hi octanium,

In CFv4 it's on the Form General tab - click the form name link and scroll down to see it.

Please post a link to the form so I can take a quick look.

Bob
octanium 24 Mar, 2016
Hi Bob,

I've changed that setting to no, saved it, cleared cache, reloaded the page and it does the same thing.
I'm still creating the site and it's on a test server.

http://advendurance.com.dedi295.jnb2.host-h.net/contact

Thanks!
GreyHead 24 Mar, 2016
Hi octanium,

The submit URL in the form is index.php?option=com_chronoforms&chronoform=testform - this needs to be index.php?option=com_chronoforms&chronoform=testform&event=submit otherwise the form submits to the On Load event which just redisplays the form.

I can't tell from the front-end, or from the screenshots that you have posted why this is happening though,

Bob
octanium 24 Mar, 2016
Hi Bob,

Yeah it works if I add that in the inspector in chrome.
Mmm.. that's weird.

I also don't receive a email... after I added the "&event=submit"

What can I send you that you can check.

thank for the trouble!!
GreyHead 24 Mar, 2016
Hi octanium,

By all means PM me the site URL, the form name, and a SuperAdmin login and I'll take a quick look.

Bob
GreyHead 29 Mar, 2016
Hi octanium,

The testform has the Submit event set to Self instead of submit in the Show HTML action which is probably the problem.

Odds and ends

You have caching set on for the site so the Captchas will not work. Please see this FAQ

I don't know what other forms you have - if this is the only one, then I'd suggest that you update to CFv5 on Joomla! 3.

Bob
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