Chronoforms not working after update Joomla 3.5

jointkalt 22 Mar, 2016
Hi,

After update Joomla 3.4.8 to Joomla 3.5, Chronoform V4.0.6 not working on back end and return this error:

Warning: require_once(/home/siti/www.aiutareibambini.it/aibstage.aiutareibambini.it/htdocs/administrator/components/com_chronoforms/versions/j3.5/admin.chronoforms.php): failed to open stream: No such file or directory in /home/siti/www.aiutareibambini.it/aibstage.aiutareibambini.it/htdocs/administrator/components/com_chronoforms/admin.chronoforms.php on line 19

Fatal error: require_once(): Failed opening required '/home/siti/www.aiutareibambini.it/aibstage.aiutareibambini.it/htdocs/administrator/components/com_chronoforms/versions/j3.5/admin.chronoforms.php' (include_path='.:/usr/share/php:/usr/share/pear') in /home/siti/www.aiutareibambini.it/aibstage.aiutareibambini.it/htdocs/administrator/components/com_chronoforms/admin.chronoforms.php on line 19

Please can you help me, how to resolve the problem.

Best Regards,
Daniele Papperini
jointkalt 22 Mar, 2016
Hi,

I find the solution for this bug, the solution is:

- copy the dir /htdocs/administrator/components/com_chronoforms/versions/j3.4/ to /htdocs/administrator/components/com_chronoforms/versions/j3.5/ and the bug is fixed.

This is the right mode to fix this bug?!

Best Regards,
Daniele
GreyHead 22 Mar, 2016
Hi Daniele,

That's correct, please let us know if you find any other bugs with CFv4 on Joomla! 3.5.

Bob
mark_st 26 Jul, 2016
Hi Bob,

After the upgrade to Joomla 3.6 the back-end wasn't working. Thanks to the solution Daniele provided I quickly found the solution. The problem was that the version folder j3.6 didn't exist. I created the folder manually via FTP and copied the content from the j3.5 folder to the new j3.6 folder. This did fix the problem.

1. Check via FTP if the folder "../administrator/components/com_chronoforms/versions/j3.6/" exist
2. If the folder does not exist create the folder manually.
3. Copy the files from "../administrator/components/com_chronoforms/versions/j3.5/" tot the new "..administrator/components/com_chronoforms/versions/j3.6/" folder.
enzo.orsi 01 Oct, 2016
I have the same problem, but under "/administrator/components/com_chronoforms5" I do not have the folder "versions"...😟
enzo.orsi 01 Oct, 2016
I am sorry, I do not get any errors, just when I try to open a form, it is "loading" all the time, without opening the form...
Any idea?😟
GreyHead 01 Oct, 2016
Hi enzo.orsi,

Please see the Admin templates section in this FAQ

Bob
enzo.orsi 02 Oct, 2016
1 Likes
Thank you Bob,
I solved with:

"Disable the 'Pinned toolbar' setting under: Extensions > Templates > Isis > Advanced > Pinned Toolbar"
rjrinc 01 Nov, 2016
Thanks Bob and Enzo.orsi, this was the exact problem I was having. After updating from Joomla 3.4.8 to 3.6.4, Chronoforms 5.0.12 would not load when trying to click to edit a form. The loading icon would keep spinning. After I disabled the Pinned Toolbar setting from the ISIS template like Enzo.orsi described "Disable the 'Pinned toolbar' setting under: Extensions > Templates > Isis > Advanced > Pinned Toolbar" everything worked perfectly. Thanks!
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