Form sending on "Test form", but not on live site.

Hello,

Form sending on "Test form", but not on live site.
I have tried everything in your FAQ .
What solved the problem was in the menu item where in options with name of Form and Event = submit
but what i see now if i click on the menu item the form is loaded but first line comes the error : you entered the wrong code ( captha)
How can i prevent from showing up this error?
see: http://mvc-apollo68.nl/testportal/contactmenu
if i hit the submit button after filling all fields the url shows
http://mvc-apollo68.nl/testportal/contactmenu?chronoform=Contactformulier&event=submit

What i dont understand in the FAQ :
Using a hidden menu

If this doesn't solve the problem you can create a new menu item to redirect to the form submit event.
In the Menu Manager create a new Menu called - say, Hidden, it should be published but not assigned to a module so it does not display on the site.

i have to select menuitem-type what should i fill in there? chronoforms v5?
dont understand this : but not assigned to a module
my contact form is in Main Menu

thanks
Jac

o and i tried no caching on website didi not help
i have set Relative URl = NO

Hi Jac,

i have to select menuitem-type what should i fill in there? chronoforms v5? Yes.

It looks as though you may have a Check Captcha action in the On Load event of the form??? Or the menu is linked to the On Submit event.

Bob

Hi Bob,

No i have a Load Captcha in the on load event

ling t pictute does not work so i attached it

Hi Jac,

That looks fine - but the message looks as if it is coming from the Check Captcha action - perhaps you are calling the form with &event=submit in the URL ??? Just trying to understand how the message is being created. The 'Test form' link doesn't show it.

Bob

Hi Bob
As in the FAQ i have set the menu options form name to contactformulier and the event to submit
i did not use a hidden menu

Hi Jac,

Please remove the Submit from the menu item - you only need that if you are creating a 'hidden' menu item for the form to submit to. To load it add load or leave the box blank.

Bob

Hi Bob

ok then i am going to try to make a hidden menu item
so far i could not achieve this , i am doing something wrong
dont know what yet, because the hidden menu item showed up in the main menu

Jac

BTW Bob i tried to load the formin an article and that works perfect only for thing, i see now a line at the top and bottom
and i the article lokks like this in html: <div>{chronoforms5}contactformulier{/chronoforms5}</div>
see picture

form in article works perfect,
i get rid of the line at top and bottom by changing in article :
<p>{chronoforms5}contactformulier{/chronoforms5}</p>

only a line <div></div> (nothing between <div> and </div> in article shows also those line at top and bottom

still trying hidden menu, but no succes yet,, keeps showing up in Main Menu

i am stuck now, dont get it to work with hidden menu...cant make a hidden menu
had no problems with chronoforms v4 works like a charm
restore v4 in v5 didi not work either
do i need to downgrade??
or use chronoforms in an article what only works now???

i bought 3 subscriptions voor v5 before i installed it

any help please what i am doing wrong??
why is it wotking like a charm chronoforms v4 in joomla 2.5?

Hi jaccies,

I can't tell what problem you are now having?

By all means PM me the site URL, the form name, and a SuperAdmin login and I'll take a quick look.

Bob

Hi jaccies,

When you create a ChronoForms menu item you have to add the form name on the Options tab.

Bob

Hi Bob

In the beginning i had a menu item with the form name , but then i had the problem there was no submit action at all
when hitting the submit button the page refreshed only and the values were still there.

i know what the problem is now, in the form i had a Display message for thanks message , i deleted that
and at the end i added a Redirect action to an article with a thanks text message .

i have checked it that that was the problem by deleting the redirect action , then the problem showed again :
the page refreshed only and the values were still there.

so added the redirect again solved the problem and the form is properly submitted

problem solved
thanks Bob

HI Jaccies,

If you use a menu item then you will usually need to set Relative URL to No to get the form to submit. Or, perhaps better, create second hidden menu item where you set the form name and the submit event. Then put that Menu item URL into the form Action URL box e.g. http://my_domain.com/contact_submit

Bob