Submitters email address as from-address

When I receive an email with a contact form (i.e. client), it's my website email that is shown as sender (From).
Hence, when I hit reply on that email I essentially reply to myself, which is of course not what I want.

I want to reply to the submitters email address that he/she has registered in the contact form.

How do I achieve this?

Regards,
Lars
Norway

HI Lars,

Use the Dynamic Reply To Name and Email boxes on the Advanced tab of the Email action.

Bob

I strongly recommend that you do *not* use the Dynamic From Email element in your Email Setups. Using this often results in your emails being marked as spam and dropped into a spam filter. Instead use the static From Email with an address that matches the site domain name and use Dynamic ReplyTo Email for the user email. The result is the same but with a much better chance of good delivery.

Hi,

I have already done like you instructed, and it is still our own email address that is the reply-to address when we receive contact forms from users. So, if we just hit reply in the mail browser, we are replying to ourselves.

Hence, we have to manually copy and paste the user's email address from the form when replying.

This is the field name I use in the Dynamic Reply To Email:

{input_text_10}

(That is the field in my form where the users register their email address)

Thanks for your help! 😀