Forums

Chronoforms V5 not Working Properly in Joomla 3.5.0-Beta

sccarter19 20 Jan, 2016
Hello,

I have been designing some forms last week in Joomla 3.4.8 and everything was working great. However, yesterday I upgraded to Joomla 3.5.0-beta and now when I click on a form in the "Forms Manager", the "Loading" icon appears and just continues to run, without loading in the form.

Has anybody else experienced problems running Chronoform v. 5 in Joomla 3.5.0-Beta?

Thanks,

Scott
GreyHead 21 Jan, 2016
Hi Scott,

I haven't yet installed 3.5 beta anywhere to test - are there any error messages that might help?

Bob
sccarter19 26 Jan, 2016
Hi Bob,

I do not see any error messages, I also checked the site's logs and there are two errors, but I do not think that they are related.

www.rastertechllc.com/error_log

When I go into the Chronoforms component in the Joomla backend, and I click on a form, the "loading" icon appears and just spins and spins. I tried doing an uninstall of Chronoforms and reinstalling, and that did not work. I also tested the component on another site that is on 3.4.8 of Joomla, and the component works fine.
GreyHead 26 Jan, 2016
Hi Scott,

As soon as I have time I'll install a copy somewhere and take a look.

I checked the log, thank you, and don't see anything likely there.

Bob
carionpiet 29 Feb, 2016
Hi Bob,

Is there already a fix for this problem?

Thanks
GreyHead 29 Feb, 2016
Hi carionpiet,

In my tests CFv5 on Joomla! 3.5 beta with PHP 5.6 runs OK; you get the symptom described here with PHP 7. I know that Max is looking at that, I haven't yet seen a solution (there's no error message I can find, just the loading image so it's not the easiest error to track down).

Please see this FAQ for a little more info.

Bob

PS I recommend that you do not use your email address as a username here as it is publicly displayed and may be scraped and spammed. Please PM me if you'd like to change it.
carionpiet 01 Mar, 2016
Hi Bob,

I'm not using PHP 5.7
I'm using Joomla! 3.5.0-beta3 and PHP 5.6.24-72.2.

When I try to make a new form I can only edit the first tab but I can't save the form.
The images in the buttons (Test form, Save, Save & Close, ...) aren't loaded.

When I restore a form and try to edit it, I get the "Loading" icon.
GreyHead 01 Mar, 2016
Hi carionpiet,

My apologies - you are correct - when I switch my site back from PHP 7 to 6,10 I see the same problems you describe.

I was sure that I tested a few forms when I was getting PHP 7 to install but I was having some problems with that so maybe I got confused :-(

I think that Max may have a fix for that already . . . I'll check with him.

Bob
carionpiet 01 Mar, 2016
Hi Bob,

I changed the administrator template to "Hathor" and now it seems to be working....
GreyHead 01 Mar, 2016
Hi carionpiet,

Well found - that works for me too. Just switching back to PHP 7 and see if it's OK there as well . . .

Bob
GreyHead 01 Mar, 2016
Looks to me like Hathor solves the problem when running PHP 7 too.

I think that Max has a fix for this in his next release so that should make it OK with Isis too.

Bob
allemontanari 23 Mar, 2016
Hi Bob,
I've updated to 3.5.0 and I'm having this issue too changing backend theme seems working is there a solution?

thanks
GreyHead 23 Mar, 2016
Hi allemontanari,

At the moment the solution is to change the Admin template. I've updated the FAQ with a link to a BootStrap compatible version of the Isis template that - so far - appears to work OK with CFv5.

Bob
bon-ja-mon 24 Mar, 2016
Hi

Just wanted to add that this problem exists in the stable Joomla 3.5.0 release too.

Using the default administrator isis template means that the CF forms wont load in the back end.

Adding the isis3 template that t3living found (ref https://www.chronoengine.com/faqs/70-cfv5/5272-chronoforms-v5-with-joomla-3-5-and-php-7.html) and using that as the admin template seems to resolve the issue and the forms load ok.

Weird.

Is Max working on a fix so that CF works with the standard isis template on Joomla 3.5.0?

Thanks
GreyHead 24 Mar, 2016
Hi bon-ja-mon,

I don't know if Max is looking at this. It seems to me that it probably a problem with the old Isis template as I've seen it reported with other components.

Bob
Max_admin 24 Mar, 2016
Hi,

I have tested on the default isis template and it works fine (editing the demo forms), if it doesn't work for you then please send me a temporary admin login details (using PM) and I will check it.

Regards,
Max
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
bon-ja-mon 24 Mar, 2016
Thanks Max

The standard administrator template of isis still has this issue as far as I can tell. I have PM you access details if you could take a little look?

Cheers
bon-ja-mon 24 Mar, 2016
Hi Max

Update for you....
I have just noticed that Chronoforms_V5.0.11_Component.zip has been released. I was on V5.0.10. I have updated to V5.0.11 and CF is working fine with the standard isis administrator template.

Many thanks for offering to check out my site, but this isnt needed now.

Keep up the great work

Ben
bon-ja-mon 24 Mar, 2016
Argh !!

Seems as if I spoke too soon Max. I have updated to 5.0.11 but I still have the constant spinning Loading icon when I try to go in to a CF form when I am on the standard isis administrator password.

The site access details I PM'd you are still valid if you could take a look when you get a moment.

Thanks

Ben
carlo.scarpello 27 Mar, 2016
1 Likes
Extensions -> Templates -> Isis -> Advanced -> Pinned Toolbar -> NO
the problem disappears!
Max_admin 27 Mar, 2016
Thank you, I have added this hint to the FAQ!

Regards,
Max
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
This topic is locked and no more replies can be posted.