CF5 ReCaptcha "wrong verification code!"

Hi there,

I'm another one having trouble getting the ReCaptcha to go through without throwing the wrong verification code error.

I've scrubbed through the forum posts about it and I've tried everything I could find to try, but no luck:


Here is my setup: http://prntscr.com/9oiahg

This is the url before submission: http://elizabeththorson.com/contact/consultation-request-form
This is the url after submission: http://elizabeththorson.com/contact/consultation-request-form?chronoform=consultation_request&event=submit

This is what I see after submission: http://prntscr.com/9oidxz
** NOTE the email field with the "this email address is being protected" text ... not sure if that's a clue?

Tried "setting Relative URL to No in theform HTML (Render form) action" ... no change.

Took a look at my htaccess file and here are the contents of that file:
# Use PHP54 as default
AddHandler application/x-httpd-php54 .php
<IfModule mod_suphp.c>
suPHP_ConfigPath /opt/php54/lib
</IfModule>


Any ideas? Please advise.

Thanks for your help with this!!

Hi twelvethirtyfive,

You have a Load ReCaptcha action in the On Load event and a Check Captcha action in the On Submit event - that needs to be Check ReCaptcha and you need to get and add your Google ReCaptcha keys and add them to the two actions.

You don't need both the HoneyPot and Captcha.

for the *** NOTE text please see this FAQ

Bob

Ahh okay, thanks for this, getting closer!

After making the changes you suggested the form is now submitting and delivery sucessfully, however on the thank you page it's still showing that "The reCAPTCHA wasn't entered correctly." (Also the error display is wacky with odd red boxes above it and below it?)

http://prntscr.com/9ovl11

Please advise, and thank you!!!

Hi twelvethirtyfive,

The error message is breaking because of some template CSS at line 493 of template.css

dl dd {
  display: inline;
}

I think I was wrong before - please use Load and Check Google NoCaptcha actions so that it is the same as your Contact form. You also need to drag an Event Loop action into the pink On Fail box of the Check action to reload the form when the check fails.

Bob

Okay, thanks for that css.

I've added the event loop to the on fail box, but you lost me a bit with the "I think I was wrong before - please use Load and Check Google NoCaptcha actions so that it is the same as your Contact form"
- The other form i have setup in CF5 isn't in use at all, if that's what you were referring to.
- Could you tell me again in another way what I need to do?

Thanks so much!

Jb

That did it! Thanks so much for all your help!!!

Hello again,

Everything was working great after all your help geting everything setup, but suddenly I'm getting to following error on my form: "The reCAPTCHA wasn't entered correctly. Please try it again."

I recently switched web hosts, but other than that nothing has changed with the website itself. Any light you can shed on this problem would be greatly appreciated!!

Thanks for your help😀

http://elizabeththorson.com/contact/consultation-request-form

Hi twelvethirtyfive,

I see the error but can't tell why it is happening from the front end. Do you have a Check Google NoCaptcha action at the top of the On Submit event (not the Check ReCaptcha action).

You also have a problem with the Email cloaking plug-in, please see this FAQ

Bob

Thanks so much for the quick response!

Here is a shot of the setup: http://prntscr.com/acfgsy, and I've checked and refreshed my site/secret keys.

The only clue I have to go on is that I recently migrated the web host. Other than that nothing has changed to my knowledge.

Thanks for your help!!

Hi twelvethirtyfive,

It all looks OK. By all means PM me the site URL, the form name, and a SuperAdmin login and I'll take a quick look.

Bob