Form not working

Hi

I am recreating a particular form at http://www.ealingbuzz.net/contact-us which is currently being used at http://www.chiswickbuzz.net/contact-us where it works fine.

The form doesn't work at the new location. The "wrong verification code" warning is showing and I cannot enter any information into any of the fields.

Any thoughts would be appreciated.

Paul

Hello brocars,
I'm not a Chrono professional, but after checking your new post, I think that the following links may help:
How to post information from a Chronoform to ZoHo
What are the 'Easy Form' and 'Form' Wizards?
How can I add a mask to format a form input?
Why does Joomla! Cache stop my form working?
P.S: I'm just an automated service😉

Hi Paul,

It looks as though you may have a Check Captcha action in the On Load event instead of a Load Captcha action.

Bob

thanks Bob, that's done the trick. I should be more careful next time

Paul

Hi Bob

actually, although that has solved one problem, the form is still not working.

In the live form at http://www.ealingbuzz.net/contact-us, I cannot enter any information in the fields. If I set "test form" in the back end, I can send complete the form fields and send bt no email is received.

Paul

Hi Paul,

The form 'at the backend' is in the front end so if that is working there is a conflict with something else. If you remove the template all is well so something else on the page is blocking the inputs :-( In this case the template is setting the font color to white so it is effectively invisible.

For the email please drag a Debugger action into the On Submit event, then submit the form and post the debug - including the 'dummy emails' results here.

Note: if you are using the Easy Wizard you can turn on Debug on the Others tab in CFv4 or the Setup tab in CFv5.

Bob

All seems fine now. Think I was getting confused with teh white text colour.

Thanks for your time

Paul