Basic question : answer to the user (form received by email)

Re

Repitol 03 Jun, 2015

Hi,
I don't find (and probably don't search correctly) how to configure form email so that when I receive the form by email and need to respond, it is sent to the user, not to the web admin.
Can you lead me to the correct thing to do ?
thanks

Gr

GreyHead 03 Jun, 2015

Hi Repitol,

In the Email action settings click the Advanced tab and put the name of the input with the user's email in the Dynamic To box.

Bob

Re

Repitol 03 Jun, 2015

Sorry Bob, but doing that the email is sent to the admin and to the user
so I put the name of the input email in the Reply to email box
Is that ok ?

Gr

GreyHead 03 Jun, 2015

Hi Repitol,

Yes, that's correct, sorry, I misread your question.

Bob

Re

Repitol 03 Jun, 2015

Ok🙂
In the Dynamic reply to name, is it possible to put the name of 2 fields ?
(eg : firstname name)
maybe I have to put a special character or comma between the 2 fields name ?
thanks

Gr

GreyHead 03 Jun, 2015

Hi Repitol,

I don't think so, but test to be sure.

You can combine first_name and last_name into name using a Custom Code action before the email action. Please see this FAQ

Bob

Re

Repitol 03 Jun, 2015

Ok fine, thanks for your quick replies ! As always...

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