Form doesn't send, it refreshes page

A very good day,

Here http://weinsure.nl/weinsure_new/index.php/nl/contact
I have a form in combination with a google maps map plugin.
When I fill the form and sent is, it refreshes the page and sents nothing.

What did I not do right?

Are there conflicts beteween Chronoform and Google Maps plugin?

How can I solve this?

Thanks in advance,

Hans

Hi Hans,

It's more likely a problem with SEF URLs; please try setting Relative URL to No in the form HTML (Render form) action on the Setup tab.

Bob

Hi Bob,

Thanks for your reply.
The form now handles the redirect but doesn't sent the email.

What do I need to do now?

The form alone in test mode works, in combination with the maps it doesn't.

Thanks,

Hans

And the emails are coming...

I am sorry. A delay of 15 minutes...

Hi Hans,

The email problem is more likely to be with the way that is set up. Please drag a Debugger action into the On Submit event, then submit the form and post the debug - including the 'dummy emails' results here.

Note: if you are using the Easy Wizard you can turn on Debug on the Others tab in CFv4 or the Setup tab in CFv5.

Bob

Hi Bob,

This is the debugger data...

Data Array

Array
(
    [chronoform] => Contactformulier
    [event] => submit
    [aanhef] => De heer
    [naam] => Voornaam Achternaam
    [email] => voornaam@achternaam.nl
    [onderwerp] => Test Bob
    [bericht] => Test Bob
    [captcha] => 
    [verzenden] => Verzenden
    [ip_address] => xx.xxx.xx.xxx
)

Array
(
)

Errors

Array
(
)

Debug Info

Array
(
    [1] => Array
        (
            [Email] => Array
                (
                    [0] => An email with the details below was sent successfully:
                    [1] => To:voornaam@achternaam.nl, voornaam@achternaam.nl
                    [2] => Subject:Contact via de site WeInsure
                    [3] => From name:WeInsure Verzekeringen
                    [4] => From email:info@weinsure.nl
                    [5] => CC:
                    [6] => BCC:
                    [7] => Reply name:
                    [8] => Reply email:
                    [9] => Attachments:
                    [10] => Array
                        (
                        )

                    [11] => Body:
<table>
<tr><td>Aanhef</td><td>De heer</td></tr>
<tr><td>Naam</td><td>Voornaam Achternaam</td></tr>
<tr><td>Email</td><td>voornaam@achternaam.nl</td></tr>
<tr><td>Onderwerp</td><td>Test Bob</td></tr>
<tr><td>Uw bericht</td><td>Test Bob</td></tr>
<tr><td>Vul de code in</td><td></td></tr>
<tr><td></td><td></td></tr>
</table><br /><br />IP: xx.xxx.xx.xxx
                )
        )

    [2] => Array
        (
            [Email] => Array
                (
                    [0] => An email with the details below was sent successfully:
                    [1] => To:voornaam@achternaam.nl, voornaam@achternaam.nl
                    [2] => Subject:Test Bob
                    [3] => From name:WeInsure Verzekeringen
                    [4] => From email:info@weinsure.nl
                    [5] => CC:
                    [6] => BCC:
                    [7] => Reply name:Voornaam Achternaam
                    [8] => Reply email:email
                    [9] => Attachments:
                    [10] => Array
                        (
                        )

                    [11] => Body:
<p>Geachte De heer Voornaam Achternaam,</p>
<p>Hartelijk dank voor uw bericht.</p>
<p>Wij nemen zo spoedig mogelijk contact met u op.</p>
<p>Met vriendelijke groet,</p>
<p>Team WeInsure</p><br /><br />IP: xx.xxx.xx.xxx
                )
        )
)

Hi Hans,

That all looks fine - the "Email successfully sent" says that no errors were returned from the mailer code.

The most likely explanation is that the emails are ending up in a spam folder. This FAQ may help.

Bob

Hi Bob,

I think the delay is our provider and/or the internet...

Thanks for your support.

Hans