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Hello,

suddenly emails are not beeing send any more.
I was looking for the requierments of Vers. 4.0.1 but could not find them.
The php version on the server is 5.4.39. That was my first idea if this
could be the problem?

Am I right?

regards

I now tried the test form function in the backend. After submitting the form the thank you page was beeing displayed
and the email was send.

BUT

I changed to frontend and when selecting the menu contact form I get the thank you page immediatelly.
Thinking of a cookie problem I chose a different browser but also having the same effect.

😲 😲

Hi Batman,

The 'Test Form' is in the Front end of your site so the form is working OK. The problem is with the way you have it set up to display and you don't' say what that is.

How are you showing it when you get the problem?
What do you see if you add a Debugger action and try to submit?

Emails don't suddenly stop unless something changes. What changes were made on the site about the time the stopped?

Bob

Hi Bob,

thank you for your answer. In the meantime the form is visible in the frontend again.
Don't know why.

The form itself is beeing displayed using the chronoform plugin.

> What changes were made on the site about the time the stopped?
The customer said he made no changes 😉 . I suppose the provider could have changed something.

Is the php Version 5.4.39 ok?

Where should I put the debugger? Already tried it but got no messages.

I now placed the debugger in 2 places

Events:

On Load
Debugger (6)
Show html (0)

On Submit
Debugger (4)
Email - (1)
Show Thanks Message (2)



and got the following:


Data Array:

Array
(
[format] => html
[Itemid] => 11
[option] => com_content
[view] => article
[catid] => 36
[id] => 60
)

Validation Errors:

Array
(
)

This debug is when the form is being displayed.
After submitting I get no message.😟

Hi Batman,

The PHP version should be OK I think, I'm running on 5.5.21 with no problems

The Debugger here would go at the beginning of the On Submit event (it can go anywhere depending on what you need to see).

Bob

is on first place

On Submit
Debugger (4)
Email - (1)
Show Thanks Message (2)

:?

Hi Batman,

OK - you said that emails aren't being sent at all. Is the form actually submitting? I suspect not. Does the form work if you use the View Form link in the Forms Manager?

Bob

Hi Bob,

good news.
if I use the ViewForm Link in the Forms Manager and submit the form everything works fine!
but still confusing!! 🙄

though if I open the contact page from the frontpage it (of course) still does not submit :? 😟

Yeah Bob .. you did it again. clapping on your shoulders 🤣

After seeing the different link I also thought it must be something with the URL but I would have never thought about changing a default value.
Also the descriptions says: "do you want the action url to be relative to the current loaded form url ? useful to make your form submit to the same page its currently loaded at, when its inside a content page or a module."

because the form IS in a page YES should be ok.
But .. anyway .. it works .. and that is what counts.

Thank you again :mrgreen:

Hey Bob, I just could not resist and bought you a beer 🙂
have a good one mate

cheers
erick

Hi Batman,

Thank you.

Something has changed with the way that Joomla! is handling SEF URLs - I can’t put my finger on it but whilst the relative URL worked OK when Max first added it, today it is more often than not the 'wrong' setting.

Bob