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Hi Max,
My form worked for one day, I received content via email, even though the sent page had a bunch or Array codes displayed on it which I didn't understand.
Now when I press submit the result page is blank and nothing happens.
I contacted my hosting company and this is what they wrote under. seems there is something wrong with .htaccess file and the redirect on the CF code. I will send you a private email so you can log into my form. or I can send you my code too.
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I checked your concern and was able to reproduce the issue from our end. I could see a permanent redirect "303 response "and not found "404 response " from the logs.
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202.83.44.109 - - [28/Apr/2015:21:15:03 -0700] "POST /index.php/en/store-upload?chronoform=Vupload&event=submit HTTP/1.1" 500 - "http://www.sotube.us/index.php/en/store-upload" "Mozilla/5.0 (X11; Linux i686) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/42.0.2311.90 Safari/537.36"
202.83.44.109 - - [28/Apr/2015:21:15:05 -0700] "GET /favicon.ico HTTP/1.1" 303 - "http://www.sotube.us/index.php/en/store-upload?chronoform=Vupload&event=submit" "Mozilla/5.0 (X11; Linux i686) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/42.0.2311.90 Safari/537.36"
202.83.44.109 - - [28/Apr/2015:21:15:06 -0700] "GET /index.php/en/favicon.ico HTTP/1.1" 404 5988 "http://www.sotube.us/index.php/en/store-upload?chronoform=Vupload&event=submit" "Mozilla/5.0 (X11; Linux i686) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/42.0.2311.90 Safari/537.36"
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Considering the above facts, could you please check your .htaccess file or any redirect method you have written in your code. Also, try to rename the .htaccess file and and try again to see if that makes any difference.

We value your business with us

Thanks,

Hi kd9000,

Clearly something changed at the end of day one - do you have any idea what that might have been?

Please see this FAQ

The last one is a missing favicon which is not a big deal.

The other two might be problems with SEF URLs - I took a look at the form page but it looks as if it has no HTML action as I just see the tag line.

Bob

Hi Bob,
Now I am receiving the file (mp4 and jpg) attachments in my file manager (public_html/components/com_chronoforms5/chronoforms/uploads/Vupload) but not the email.
I will attach my code in a private message. to see if you can kindly see what's wrong. 😲
Before I delete the entire site and database and reinstall Joomla to see if it helps pls advise

WHat I did:
-I deleted and reinstalled CF component-module and plugin.
-I didnt know what that SEF urls were so I fixed it exactly as its here https://www.siteground.com/tutorials/joomla-video/sef-urls.htm . So that is taken care of.
-Hosting rep configured my mail SPF as my Joomla emails were being considered unsafe and red flagged by Hotmail. Would we need to add something on my control panel regarding that?
-My joomla email is set on SMTP so I tried to change in your "settings" one of the boxes only to "PHP mailer" and then to "SMTP" but none worked.

Question
1. Do you have a video or images to show how the module manager and menu manager should be configured. CF was showing double before because that was not well set up by me.... Im still not 100% sure it is.

2.After you check my code ....What do I try next?


Thank you

BTW, this is what the dev from hosting wrote.

I've tested the form and can only report what the previous technician has already. It appears that the form is broken (as it also shows up twice when the page is loaded) there's a message which always appears 'The reCAPTCHA wasn't entered correctly. Please try it again.' which all indicate that something isn't setup correctly.

I would suggest either setting up the site again or restoring from a backup. I can assist with the backup restore if you provide the date it was last working and the name of the database you need restored.

Lastly, I've noticed an error in your error log which indicates:
"[29-Apr-2015 05:57:37 UTC] PHP Fatal error: Cannot use object of type JUser as array in /home/sohost30/public_html/administrator/components/com_chronofo
rms5/chronoforms/actions/db_save/db_save.php on line 93
[29-Apr-2015 08:11:38 UTC] PHP Fatal error: Cannot use object of type JUser as array in /home/sohost30/public_html/administrator/components/com_chronofo
rms5/chronoforms/actions/db_save/db_save.php on line 93
[29-Apr-2015 09:29:37 UTC] PHP Fatal error: Cannot use object of type JUser as array in /home/sohost30/public_html/administrator/components/com_chronofo
rms5/chronoforms/actions/db_save/db_save.php on line 93"

This shows that there's an issue with the component itself and I would recommend re-installing it and if that doesn't help, contacting the developer as you mentioned.

Hi kd9000,

I think that you go t this working with a bit of help from the video?

Bob

YES all is solved with your video on youtube https://www.youtube.com/watch?v=l4Nd-3FIO6Q
Thank you !
😀