Emails not arriving

Andesch 24 Apr, 2015
I've made a form, everything worked great (thanks for the component btw) and recently no emails arrive, it still saves data to a Google spreadsheet but the emails in the same form does not arrive.

The debugger says the emails are sent successfully! It used to work great without problems...

We have moved server and reinstalled joomla, so there could be some settings thats different, but not sure which?
GreyHead 24 Apr, 2015
Hi Andesch,

Have you checked the spam folders? That is the most common reason that emails aren't received.

Please try a very simple test form and see if that delivers OK.

Bob
Andesch 24 Apr, 2015
Hi!
I have checked all folders, the emails have not arrived, i've also added an email saying "hi" without result..
GreyHead 24 Apr, 2015
Hi Andesch,

By all means PM me the site URL, the form name, and a SuperAdmin login and I'll take a quick look.

Bob
GreyHead 24 Apr, 2015
Hi Andesch,

It looks to me as if the Email may not be configured correctly in the Site admin. I added a test article at index.php?option=com_content&view=article&id=184 with a Mail button - that does not appear to be sending an email either.

Bob
Andesch 24 Apr, 2015
Hi!

Thanks for looking.. Is that something i should take up with my hosting company or is it something specific to ChronoForms that should be set?
GreyHead 24 Apr, 2015
Hi Andesch,

You should check with your hosting company how it should be set up. It's usually somewhere in their docs. Or you can use a third party mail service like GMail (which uses an SMTP connection).

Bob
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