Where do I start....

Well here's the thing:

I have managed to encounter every single known problem with my forms, and I am able to solve neither. From first to last:

- Emails are not sent.
- Thanks message is not displayed.
- Validation field messages show web page adresses
- Blank email field (when I received emails at first before it stopped working)
- If I move any of the OnLoad events, it's either the captcha not displaying os some error CSS message pops up

Ugh.

I'm desperate to find a solution for this.... Any help would be appreciated!!😟

http://solucionesparapyme.com/index.php/contacto

Hi malonso,

If you view the form without the template it is working OK.
I can see two problems:

+ There is an SEF URL being used - try setting Relative URL to No in the Form HTML (Render form) action and hopefully that will fix this problem.

+ Some plug-in is doing something very odd to the validation tooltip errors and may also be causing other errors in the form. If you look at the errors they include URLs that do not belong there. I can only suggest that you track down whatever is doing this and turn it off.

Bob

So I managed to close the gap on one issue.

OnSubmit action, if I remove the Email module, the form displays everything correctly and reloads the pages with the Display Message function.

But when I add Email module in OnSubmit, reloads the page, shows the form instead of the message and doesn't email anything.

Any clues?

Hi malonso,

Possibly there is something in the Email setting - probably the template - that is causing a redirection?

It's an odd combination. I can't see any reason why the Email action would cause the form to re-load.

Do you see anything helpful if you add a debugger action to the On Submit event?

Bob

Nothing at all.
Should I PM you superuser credentials so you can check?

Hi malonso,

Yes, PM me the site URL, the form name, and a SuperAdmin login and I'll take a quick look.

Bob

PM sent. Regards.

Hi Malonso,

I think it is OK now, I changed the name of the CorreoElectronico input to remove the ó - special characters are not allowed in names or ids.

Bob

Hi Bob,

Still not working, for some reason..... Any clues?

Hi malonso,

As I said in my first post the Relative URL setting needed to be changed to No in the form HTML (Render form) action.

I also changed the order of the plugins to remove the Email cloaking code that shows up.

Bob

Note that as you have site caching enabled you have to clear the cache to see the changes in your form and some form features may not work correctly.