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problems with sending E-Mail

maxi008 04 Apr, 2015
Hello!

I have a maybe sinple Question: I create an Formular where you can register for an Choir Festival. All is fine, but one Problem i have: I put in alle Informations in this Formular and klick on send.

Then I get the E-Mail with all Informationens, but at six Form-Fields, the E-Mail is empty, i don't see the input Data i had done, i see only the Form-Name agin in this { } Symbol, example:

Name of Club: {Name of Club}
Names of Choir: {Names of Choir}

What must I do, to see in the E-Mail all Informationen? The other Form-Fields ar okay and I see the input in the E-Mail.

I hope, you understand what I mean, because I'm german People.

Thanks for helping!

Maxi008
GreyHead 04 Apr, 2015
Hi Maxi008,

Spaces aren't allowed in input names - the names are used as variable names and spaces break them. Please rename Name of Club to for example name_of_club, and the same for any others. Then re-create or edit the Email template to match.

Bob
maxi008 04 Apr, 2015
Hello! Thanks for answer.

That spaces aren't alllowed I know already and the the message was shown in backend. I delete the spaces, so I had (for example) Field Name: club, Field ID: club and Label: Name of club.

Must I delet the spaces also in Label? The most Forms with spaces in Label are working, but at six Forms i get the written Form Name...
maxi008 04 Apr, 2015
Hello again!
I had past another form Field and looked again at the spaces. I saved, but in Browser i don't see the new Field and the made corrections. I cleared my browser space, but i see the old version of form.

Here is the Link to the formular, in german only:
http://www.chorfest-watzenborn-steinberg.de/index.php/online-anmeldung-wettbewerb

Can you see why I don't see the made changes? I changed for example the Fiels "PLZ und Ort" to two different Fields "PLZ" and "Ort".

Thanks again!
GreyHead 05 Apr, 2015
Hi Maxi008,

This can happen:

+ if the form didn't save correctly after your edits

+ you have two forms with the same name

+ you have caching enabled on the site

Spaces in the Label boxes are OK

Bob
maxi008 05 Apr, 2015
Hello again! Thanks for helping :-)

I checked all named things. I think the form didn't save correctly, but how can i solve it?

By the way, if I put simply text over the first Formular-Field, this text apperas, and if i made changes, the changes are made and visible in Frontend. Also, the save modus is working fpr Text, but not for die Formular-Fields. There is the Problem, but i think i can't solve, i had do design a new formular and delete the existing or?

And where can I find in joomla the option caching enabled?

I think tomorrow I will delete my formular and start again, step by step. It seams to be the easyest way to complete.

If this not working, i had to use another extension for Joomla.
GreyHead 06 Apr, 2015
Hi Maxi008,

I'm sorry but - this got lost in translation "Also, the save modus is working fpr Text, but not for die Formular-Fields." I don't' understand what is happening here.

Caching is a setting in the Site Admin | Global Configuration.

Bob
maxi008 06 Apr, 2015
Thank you again!

I will create a new one, and will tell you if all ist correct. I write in a few minutes!
maxi008 06 Apr, 2015
Now it works!!!!!

Many Thanks! I hade create a new one, and all is fine!
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