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Using Chromebook submit form and get Internal Server error

nilubon03 23 Mar, 2015
Hello,
One of my student tried to submit form using Google Chromebook and he got Internal server error. He tried 3 times and got internal server error every time. I have more than 40 students who can submit without this issue. Please advise where should I start to investigate.
Thank you,
Nilubon
GreyHead 23 Mar, 2015
Hi Nilubon,

1. Check the server logs to see if there are any clues there.

2. Use the browser web-developer tools on the student's computer to see if there are any clues there in what is being submitted and the response you get.

Bob
nilubon03 07 Apr, 2015
Hi Bob,
Finally I just got a respond from a student who has an issue with Internal Server error. It turned out that his file name has an apostrophe and it gave that error.
I use your Upload Files [GH] action. It worked great with removing spaces, I tested that. Does your special characters include apostrophe? If yes, it did not work with my server. What should I do?
Thank you,
Nilubon
GreyHead 09 Apr, 2015
Hi Nilubon,

There are a couple of options that might help. There's a Make Safe option that should do it - but looking at the Joomla! code I'm not certain about that. If not the Slugify option should handle pretty much any string (see the original docs here).

Bob
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