JFolder::create: Infinite loop detected - Couldn't create upload directroy 1

Hi,
I can't find the way to achieve upload directory setting with my form
at Upload Files Event Action, whatever I configure in Upload Path
I have the error "JFolder::create: Infinite loop detected - Couldn't create upload directroy 1" when I make a test
I verified CHMOD, tried to set the website root as target, tried to let the field empty to use default config... No way.
I verified tmp and logs config in J! configuration - they are ok
Using another form editor as a test (CKform) I can edit the upload directory without any problem.

Do you have an idea ?
Thanks

Hi Repitol,

What are you trying to set as the path? It needs to be a full server path, not just the part in your domain folder.

Bob

I tried each of the followings

/var/www/clients/client1/web60/web 

/var/www/clients/client1/web60/web/ 

/var/www/clients/client1/web60/web/uploads/ 

http://www.mywebsite.com/uploads 

/web/ 

...
my logs and tmp configuration in J! are
/var/www/clients/client1/web60/web/logs
/var/www/clients/client1/web60/web/tmp

I tried also
/logs
/tmp
and
./logs
./tmp
as I saw on several forums it could be a fix.

Hi Repitol,

Please add a Custom Code element in a form and add this code

<?php
echo '<div>The path is: '.JPATH_SITE.'</div>';
?>

and see what it shows when you load the form.

Bob

result :
The path is: /var/www/clients/client1/web60/web

it looks ok withe the website root path

Hi Repitol,

So that should work - you will need to add a / at the end; you should also not save them in the site root so add some other folder(s) to the path e.g. /var/www/clients/client1/web60/web/uploads/ (and possibly remove the slash at the beginning). That should set the folder correctly.

Bob

Bob,
something goes wrong...
in path I have set "/var/www/clients/client1/web60/web/uploads/" saved and applied
When I test form, custom code still shows : The path is: /var/www/clients/client1/web60/web
but nothing goes into the target directory "uploads" I tried also without / at the end

debug shows :

Data Array:
Array
(
    [option] => com_chronoforms
    [tmpl] => component
    [chronoform] => Envoi
    [event] => submit
    [cf_sid] => 068f5a5c909504963eabfe73ff0c8b39
    [Itemid] => 
    [envoi_fichier] => 
    [input_textarea_15] => 
    [email] => myemail (changed for the post)
    [mentions] => Oui
    [chrono_security_answer] => 2
    [ef4f9b07a8379e6d5a88ad9f0e3eb64e] => 1
)
Validation Errors:
Array
(
)
Debug Data
    Core Captcha
        Passed the answer check!

does it indicates something to you ?

Hi Repitol,

There's no evidence of an upload files action in the Debugger output. Is it enabled? What do you have in the settings?

Bob

Hi Bob,
in elements I put a File Upload button (ghost enabled was set by default I let it checked (is that OK ? ))
name and ID : envoi_fichier

in actions I put On Submit
1rst : Check Security Question (works well - Load Security Question is in On Load)
2nd : Upload Files
OnSuccess : Enabled YES
files : jpg-png-gif-tiff-Pdf-doc-docx-zip-rar-gzip
Upload Path : /var/www/clients/client1/web60/web/uploads
Max Size in KB : 12000
min Size : 1
Safe File name : yes

OnFail : Event Loop - Target Event = > On Load

Hi Repitol,

Please check the syntax for the files entry in the Upload Files action - it need to include the input name.

Bob

YES !!
I did forget that point ! files type list must begin with the input name.
in my case - files: envoi_fichier:jpg-png-gif-tiff-Pdf-doc-docx-zip-rar-gzip

Is there a way now to receive the uploaded file by email ?

Thanks Bob

Hi Repitol,

Yes, add envoi_fichier to the Attachments box in the Email action. (and the Email action must be after the Upload Files action)

Bob

Ok fine
I can't delete the debugger action. When I delete it, I loose everything in On Submit actions
is there a way to delete it another way ?

Hi Repitol,

That should not happen. Try making a copy of the form and see if you can delete it from that.

Bob

No, same problem
May I give you an admin access by PM if possible to see the point ?
Or tell me how to delete this (it can be through DB table erasing)

Repitol

Hi Repitol,

Please take a Form Backup using the icon in the Forms Manager and post it here (as a zipped file) or PM or email it to me and I'll take a closer look.

Bob

Great
I sent it by PM right now.

Hi Repitol,

The form backup that you sent me doesn't have a Debugger action installed.

Bob

??
I made a new backup and replace the old one (same url)
I ensure there's a debugger action at On Submit, I'd like to show you a screenshot !
😲

Here's the screenshot

Hi Repitol,

Sorry, I must have been asleep - I was looking for it at the end :-(

I'll send it back to you without the DeBugger.

Bob

Hi Bob,
thanks for the form but when I test it and hit "submit" I'm on a blank page
(I just add the email action after upload action as required)

Hi Reitol,

That's correct, the form has nothing in the On Submit event - I have double checked this time.

Bob

Yes ! I noticed that just now.
I have done what expected and the form works now
I just don't receive the email.
the email action is after the upload action but in Upload "on Success", there is Show Thanks Message events
so maybe that is the problem ?

Sorry it works
I forgot to set email enabled... what a pity
thaks for your job Bob and the Team
:)