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Hi,

we have some chronoforms5 forms online on a Joomla 3.3.6 site with requested fields and captcha. Sometimes we get mails with fields completely blank. I made tests but for me it's impossible do to that.
How it's possible?

One of this form is here: http://rusconiviaggi-to.com/component/chronoforms5/?chronoform=richiestainformazioniviaggi-med&codicetour=Fatima%20e%20Santiago%20de%20Compostela%20-%20Introduzione

The mail (cut and paste) is this:

Oggetto: Richiesta informazioni da Rusconi Viaggi Tour Operator
Data: Mon, 26 Jan 2015 10:02:55 +0000
Mittente: Rusconi Viaggi Med <med@rusconiviaggi.com>
A: med@rusconiviaggi.com

Codice tour Fatima e Santiago de Compostela - Introduzione
Nome
Cognome
E-mail
Controllo e-mail
Oggetto
Testo

Thanks for your eventually answers.

Hi marco09,

Please see this FAQ

Bob

Thanks Bob,

I've read the FAQ but I don't understand. Now I make some tests.
I have a question: it's sure that these blank mails came from spamming or there's the possibility that came from some users?

Hi marco09,

If your validation is working correctly then it is unlikely that they are coming from valid users.

If you are saving the replies to a database table (which I recommend that you do) then you can check the saved IP addresses to see if there is any pattern or repetition.

Bob

"If your validation is working correctly then it is unlikely that they are coming from valid users."

Sorry but I don't understand: the fields in my forms have validation set to "required". The form has captcha code required. If I try, like a user, to send the form with empty fields or without/wrong captcha, the form (and mail) doesn't starts.
Have you tried at the link above? And... may you send it empty or without/wrong captcha?

Thanks a lot Bob :-)

Hi marco09,

Yes I can send an empty form - though I get a mailer error when I do.

Your Captcha isn't working - probably you need to add an Event Loop action to the pink On Fail box of the Check Captcha action.

If I turn off JavaScript then the client-side validation is disabled - so you have no server-side validation set up.

It is still most likely that the problem is from a virus scanner or a search bot.

Bob

Ok, I add "Check Catpcha" with "Event Loop" at "On Fail". I add the IP at the bottom of the email too. Now I can control the situation better.

Very gentle Bob, thanks.