get blank form after click submit, no data goes to database

How to fix a blank form appearing after submission with no data saved.

Overview

The issue is caused by the "Relative URL" setting being enabled in the form configuration.
Disable the "Relative URL" setting on the form's Edit page to resolve the submission problem.

Answered
ni nilubon03 26 Jan, 2015
Hi,
I have a 'live' site and 'test' site with different url. Before I have those 2 versions, I only work on the test one. When I am ready to make it live, I just clone to another copy. The second copy that I intend to use as a test site start to behave unusual which I never seen this before.
When I click submit a form, the form has been submitted but it returned a blank form instead of a thank you message. It did not tell me either client side validation error or server side validation error, just a blank form that has been submitted and no data insert into a database. I have a debugger on, but it did not help to see anything. When I turn the error reporting on, it crashed the site. I got the page is not available on both front-end and back-end, grey blank page. So, I do know know how to find the cause of this issue.
Please advise.
Thank you,
Nilubon
Max_admin Max_admin 27 Jan, 2015
Hello nilubon03,

Please test your form using the "View form" link in the forms manager, does it behave the same way ?

Regards,
Max
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
ni nilubon03 27 Jan, 2015
Hi Max,

Thank you for your suggestion. I used "View form" link in the forms manager, and I can submit the form. Can you point me out where to check next?

Thank you,

Nilubon
Max_admin Max_admin 27 Jan, 2015
Answer
1 Likes
Hi Nilubon,

Then please disable the "Relative url" setting under the for "Edit" page!

Regards,
Max
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
ni nilubon03 27 Jan, 2015
It worked.

Thanks Max. I appreciate your time.
ni nilubon03 28 Jan, 2015
Thank you Bob,
What I got was a blank form, not a blank page. I will keep in mind if I get a blank page, I will follow that instruction on that FAQ.

Thank you,
Nilubon
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