Outbound email not working

I have been using Chronoforms for some years now and everything was working fine.

However, for some reason the outbound emails stopped working. I already checked the http://www.chronoengine.com/faqs/52-cfv4/cfv4-emails/2623-why-arent-my-emails-being-delivered.html checklist. I also created a new simple form (with only a submit button). The debugger of this new form shows the following results:

Data Array:
Array
(
[input_submit_0] => Submit
[de1b2c92d1d6b455b178cc771c384d27] => 1
[chronoform] => testform
[event] => submit
[Itemid] => 28
[option] => com_chronoforms
[view] => form
)
Powered By ChronoForms - ChronoEngine.com

I already checked with my web host and the email function should be working properly. What am I doing wrong? Can someone help me solve this problem? Thanks in advance.

Kind regards,

Frank

Hi Frank,

The Debugger output doesn't show any sign of an Email action. Please check that it is enabled.

Bob

Hi Bob,

According to in my web host the outbound email should be working fine. Where / how can I check further whether everything is working ok?

Thanx. Kind regards.

Frank

Hi Frank,

Please check the Email action in your form and make that it is enabled.

Bob

Hi Bob,

Thanx for your input! My problem is solved 🙂

I found out my website happened to be infected with some malware code (JS:Clickjack-A, some sort of SEO spam). First I removed this code and cleaned my website.

Second, I checked out the "Email" event in the form. I was using the email of the subscriber on the tab "Dynamic" and that worked fine in the past, but that stopped working. However, now I have changed this and now I am using a static email address (the tab "Static" and the field "From email (Required)"). I do not know why, but everything is working fine again!

Best regards,

Frank