White Screen when trying to create/edit a form in Admin

Hi,

First some more information on my site, it is running PHP 5.3.28.

I've installed Chronoforms V5 Component on my site; hwoever whenever I try to create or edit a form using the following functions:
[list]New,New Simple,Edit a Demo Form[/list]

It causes a white screen in the admin view.

The following URL is displayed when I click on "New":
http://www.thelinkchurch.org.uk/administrator/index.php?option=com_chronoforms5&act=edit

The following URL is displayed when I click on "New Simple":
http://www.thelinkchurch.org.uk/administrator/index.php?option=com_chronoforms5&act=edit&setup=simple

The following URL is displayed when I click on "demo_file_simple":
http://www.thelinkchurch.org.uk/administrator/index.php?option=com_chronoforms5&act=edit&id=1

The error that I see when I click on "New" is:
Failed to load resource: the server responded with a status of 500 (Internal Server Error)

I've tried searching the Forums but have not had any luck. Any help will be appreciated!

Thanks,
J

Hi J

Please see this FAQ

Bob

Hi Bob,

Thanks; I only get the following error:

Fatal error: Allowed memory size of 25165824 bytes exhausted (tried to allocate 669417 bytes) in /home/sites/thelinkchurch.org.uk/public_html/libraries/joomla/application/web.php on line 771

Hope this helps,
J

Hi J,

That can happen if there is a loop in the code somewhere. Do you have any Event Loop actions in your form? If so please check that they are not set to point to the even that they are in.

Bob

Hi Bob,

Unfortunately, I've not been able to create a Form yet; and therefore no Event Loops or actions.

This occurs as soon as I click on any of the "New", "New Simple" or "Demo Form" buttons, to try and build a form.

Thanks,
J

Hi J,

Hmmm . . . then this looks like a server limitation somewhere. I would normally expect 25Mb to be more than enough. Please check with your web host to see if this can be increased.

Bob

Hello,

I am having a similar issue but I can't seem to find any resolutions to the issue.

I have installed ChronoGorms on a Linux server.
I am able to create a simple and advanced form
After 8 or 9 fields added to the form when I click it to edit the form I get a white screen
I can click view form and the form is displayed as a sample
I have looked at some of the demo forms that come pre-installed and none of them have at least 8 input fields
The strange thing is that I can open all of the pre-installed forms, but not any of the ones I created
While creating the same form the third time I kept closing the form and re-opening it after every 2 or 3 fields to try and identify the issue. The issue only started after 8 input fields I think

Why is this happening?

Anyone out there with suggestions?

Luther

Hi Luther,

What about the solution posted above here ?

Regards,
Max

I am also receiving a 500 error, but it only happens when I add several options to a drop down. When I have just a few it is fine and the form renders, however, as soon as I add more than a few (I haven't pinpointed the exact number) it throws the error. I need to add a state/province drop down, and it has been impossible for me to get it to work. Max had me set the max_execution_time to 30 and the memory_limit to 64M, but that still hasn't resolved it. I am at wit's end since I am using CFv4 as my backup and it is having problems connecting to SMTP.

Hi wibadd,

v4 uses the Joomla mailer and it should be able to use SMTP if Joomla can, regarding the v5 error, you may need to check the error logs for the reason behind the error if the memory limit change doesn't fix it.

Also, after doing any changes to the server, please check the PHP information page under the Joomla admin area (system info), you have to make sure that the changes are active!

Regards,
Max